LOSS PREVENTION MANAGER

Description

Job Summary: The Loss Prevention Manager coordinates the team to protect the company's assets by preventing fraud and theft with attention and organization. Key Highlights: 1. Coordinate and supervise the loss prevention team 2. Develop strategies to minimize losses and frauds 3. Conduct training and capacity-building sessions for the team #### **About the position:** Ensuring that the company's assets are properly cared for and protected is fundamental to the business. The Loss Prevention Manager is responsible for coordinating all activities of the loss prevention team, guiding proper implementation of company procedures and standards. This professional must know how to approach customers and products at the store entrance to prevent fraud or theft. It is essential to be attentive, careful, organized, and engaged to succeed in this role. #### **Main responsibilities:** * Coordinate and supervise the loss prevention team, ensuring compliance with company standards and procedures. * Develop strategies to minimize losses and frauds within the store. * Conduct preventive customer and product interactions at the store entrance, safeguarding asset integrity. * Monitor performance indicators related to loss prevention and propose continuous improvements. * Ensure customer service meets company-required standards, maintaining quality and security. * Promote team training and capacity-building aligned with retail and loss prevention policies. * Ensure compliance with job-specific operational procedures and internal policies. #### **Mandatory requirements:** * Completed high school education. * Strong communication skills and leadership abilities. * Familiarity with the company's retail and loss prevention policies. * Ability to strictly adhere to required operational procedures. #### **Desirable requirements (advantage):** * Prior experience in loss prevention. * Knowledge of retail customer interaction and security techniques. * Additional education in security, management, or related fields. #### **Benefits:** * Meal/food allowance; * Dental care assistance * Telemedicine * Telepsychology * Pregnancy monitoring * Nutritional coaching * Sports coaching * Pharmacy discounts * Life insurance * Funeral assistance * SESC partnership * Benefits card; * Training and development through our corporate university \- Uniffato * Career development * Trainee Program * Outstanding Employee Program