Description
Job Summary:
Panvel's Customer Service Assistant handles customer service, purchase completion, cash register operations, inventory control, and store organization.
Key Highlights:
1. Opportunity for those seeking challenges and growth
2. No prior experience required
3. We value diversity and inclusion
Do you want to join a great team at a company that never stops growing?
If you enjoy challenges, are communicative, like interacting with people, and seek growth, don’t miss this opportunity — **we want to connect with you!**
So, join our selection process for the **Customer Service Assistant position at Panvel.**
We value diversity and innovation, making us even more complete.
Therefore, if you have a disability, belong to a diverse group, or are over 50 years old, **\#joinpanvel**
**Responsibilities and Duties**
* Delight customers throughout the service process by providing differentiated assistance and acting with empathy, promoting the private label brand and the company’s competitive advantages;
* Assist customers in completing purchases;
* Handle monetary transactions, including cash register opening and closing;
* Support the receiving, stocking, and expiration date control of products in-store;
* Perform daily routines of storage, restocking of merchandise and products in-store according to established standards;
* Maintain store and products organized according to Panvel standards;
Provide support in administrative store activities when necessary.
*
**Requirements and Qualifications**
* Completed high school education;
* 18 years of age or older;
* Availability to work on a rotating 6x1 schedule (including Saturdays, Sundays, and holidays);
* Availability to work afternoon and night shifts (store closing);
* Prior experience is not required, as we are a talent-development company. Experience is considered a plus.
**Additional Information**
What benefits package do we offer?
* Transportation Allowance
* Meal Voucher
* Unimed Health Insurance (options: outpatient or hospital)
* Employee Association (Dental Care \+ benefits)
* Performance Bonus
* PLR — Profit and Results Sharing Program
* Pharmacy Assistance (10% to 40% discount)
* Gympass discount
* Growth Opportunities (we invest heavily in people, offering you the chance to assume new roles)
Immediate start availability.
Caring is at our core. For over 55 years, we have been building a story centered on what matters most: people. Whether through retail, distribution, or our products and services, we are committed to delivering health and well-being to our customers, employees, investors, and partners — always and in the best possible way.
We work daily to build a more balanced society and environment, always envisioning, above all, the development of a better world.
Our mission: To provide health and well-being to people.
Our vision: To be the best in health and well-being products and services — sustainably and innovatively.
Our values: Ethical conduct, teamwork, people development, excellence in service, agility, and commitment to results.
The Panvel Group comprises three businesses:
The **Panvel Pharmacies**, the largest pharmacy chain in southern Brazil, with over 600 stores selling medications and hygiene and beauty products. We operate in multiple cities across Rio Grande do Sul, Santa Catarina, Paraná, and São Paulo.
The **Distribution Center (DCs)**, one of Brazil’s leading pharmaceutical distributors and the country’s pioneer in this segment. Our Distribution Centers are located in Eldorado do Sul/RS and São José dos Pinhais/PR.
The **Lifar Pharmaceutical Industrial Laboratory**, a division focused on developing and manufacturing cosmetics, medications, and food products — responsible not only for producing items for major brands but also for manufacturing Panvel’s private-label products.