TECHNICAL SUPPORT OPERATOR - Portão

Description

Job Summary: A professional to handle customer technical support requests, perform connection tests, diagnose failures, and configure internet and telephony equipment. Key Highlights: 1. Specialized technical customer support 2. Diagnosis and resolution of service failures 3. Equipment configuration and customer guidance A telecommunications company is seeking a Technical Support Operator in Curitiba (Portão). **Responsibilities:** Handle customer technical support requests via phone, chat, or internal system. Perform connection tests and diagnose failures in internet and telephony services. Configure routers and guide customers on equipment installation. Previous experience as a Support Analyst, Support Technician, Customer Service Specialist, or Support Agent may indicate suitability for some activities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 1\.621,00 * Benefits disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time \- On-site. * Schedule: Full-time * Working Hours: Monday to Friday. From 14:20 to 20:40, or from 15:00 to 21:20, or from 17:40 to 00:00\.