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Job Summary: We are seeking a professional to optimize the relationship between the Cooperative and its members, responsible for providing service and support regarding financial solutions. Key Highlights: 1. Experience in administrative routines and public service 2. Focus on the cooperative member experience and continuous improvement 3. Career development with employee autonomy We are looking for someone who will make a difference in our team by handling service delivery and optimizing the relationship between the Cooperative and its members. **Responsibilities and Duties** * Provide in-person or remote service to Cooperative Members (adhering to Unicred's Premium Positioning); * Perform cashier and treasury activities; * Support all functional activities of the branch; * Assist in marketing financial solutions aligned with the Cooperative’s strategy; * Act as guardian of the cooperative member experience, reporting improvement opportunities to stakeholders; * Encourage and guide the use of self-service and relationship channels; * Promote cooperativism and the Cooperative’s financial solutions. **Requirements and Qualifications** * Completed or ongoing undergraduate degree in related fields; * CPA-10 certification issued by ANBIMA; * Experience in administrative routines and public service within financial institutions. **You’ll stand out if you demonstrate:** * Postgraduate degree in related fields; * CPA-20 certification issued by ANBIMA; **Required Technical Knowledge:** * Financial products and services; * Cashier and treasury routines; * Administrative routines; * Financial mathematics; * Cooperativism. We value people and uphold the principles of cooperativism, inclusion, and diversity. If you like this opportunity and believe you’ll make a difference in our team, apply now and **join the cooperative movement**! **Additional Information** **BEYOND A HIGH-PERFORMANCE ENVIRONMENT WITH SIGNIFICANT OPPORTUNITIES, WE OFFER OUR TEAM:** **Medical Assistance:** We care about your health and your family’s health **Dental Assistance:** We encourage healthy smiles for you and your family **Meal and/or Food Allowance:** We contribute toward your healthy and balanced nutrition **Celebrations on Meaningful Dates:** We love celebrating special occasions with our team **Your Day Off:** A day off to celebrate your birthday in a truly special way **Quality of Life:** We encourage your well-being and support your quality-of-life practices **Private Pension Plan:** We care about our people’s future, contributing to your supplementary pension **Life Insurance:** We provide protection for you—security matters to us **Training Program:** We’ve designed a tailored journey to support your development **Career Path Plan:** We value and encourage your career ownership **Cooperation for Education:** Financial contribution toward your personal and professional development—after all, learning is the noblest pursuit **Childcare/Babysitter Reimbursement:** Financial support for your child’s pedagogical and educational development **English Pass:** An exclusive partnership encouraging you to start or advance your English proficiency **Transportation Allowance:** We support employees requiring transportation **Profit Sharing:** We recognize and share semiannually the results of our achievements with our team For over 30 years, the Unicred System has built a story of prosperity! Today, we are a team of approximately **950 employees**, present in **Santa Catarina, Paraná, Mato Grosso, São Paulo, Distrito Federal, Bahia, Sergipe, Pará, Amazonas, Rondônia, and Tocantins**, delivering **consultative and qualified service** to more than **155,000 cooperative members**. **Our purpose** is clear: safeguarding the **financial health** of those who care for people, **cooperating** for the **prosperity** of all. At Unicred, we believe that the **premium positioning is achieved solely through people**. Therefore, we value cooperation and rely on each employee to strengthen our competencies and drive our organizational culture. This commitment is reflected in our achievements: **2025** – Ranked 6th best company to work for in Brazil in the segment of Medium-Sized Cooperative Financial Institutions and 10th best company to work for in the Central-West region. **2024** – Ranked 29th best company to work for nationally (medium-sized), 6th in Santa Catarina, and 2nd in Paraná. Our Career Path is founded on the belief that the employee decides which paths to pursue, assuming responsibility for identifying and developing what their role entails. Note: Unicred Central Conexão is now Regional Conexão As of November 1, 2024, the Unicred System adopted a two-tier organizational structure comprising one Central Cooperative and 25 affiliated Singular Cooperatives. This new configuration resulted from the merger of three Central Cooperatives (Conexão, Geração, and Multirregional) into the Confederation, thereby consolidating the Central Credit Cooperative Unicred do Brasil. According to Article 22 of the Bylaws, for purposes of participation and representation, affiliated Cooperatives are grouped into three Regional Nuclei, as defined by internal regulations approved by the Board of Directors. These Regional Nuclei are: Conexão (headquartered in Florianópolis/SC); Geração (headquartered in Porto Alegre/RS); Multirregional (headquartered in Belo Horizonte/MG). **You choose your path and build your own career!**
