Job Summary: Monitoring Operator responsible for assisting autonomous parking users, remotely monitoring systems, and providing first-level technical support. Key Highlights: 1. User support and assistance for autonomous parking users 2. Remote monitoring of parking automation systems 3. First-level technical support for operational failures The company is seeking a Monitoring Operator in Curitiba. RH Center is a company specialized in human resources solutions. We provide recruitment, selection, and consulting services to companies seeking to optimize their people management. **Responsibilities:** Assist autonomous parking users via phone and chat, addressing inquiries, access issues, payments, and system usage. Remotely monitor parking automation systems—including cameras, intercoms, barriers, and payment kiosks—to identify and resolve potential incidents. Provide first-level technical support for identified operational failures, guiding users or escalating to maintenance teams as needed. Remotely authorize vehicle access and exit in compliance with established security protocols. Conduct daily equipment and system status checks to ensure uninterrupted operation. Adhere to internal company procedures and deliver high-quality customer service. Previous experience as a Monitoring Analyst, Monitoring Supervisor, Monitoring Coordinator, or Monitoring Technician may indicate suitability for some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 1,900.00 * Basic Food Basket * Meal Voucher * Transportation Voucher **Additional Information:** * Employment Type: Permanent — On-site. * Work Period: Full-time * Shift Schedule: 12×36.
João Silva
Indeed · HR
João Silva
Indeed · HR
