Description: * High school diploma; * Proficiency in Excel and Office Suite is desirable. * Interface with Finance and Logistics departments, handling procedures such as RMA issuance, scheduling pickups, managing cancellations, registrations, releases, reactivations, and resolution of delivery schedule and payment discrepancies; * Support consultants in commercial routines, including entering quotations into the SPR system, providing initial customer service, issuing orders, gathering information on active/inactive customers, and maintaining an up-to-date CRM; * Monitor follow-ups and negotiations, tracking high-value quotations, delivery timelines, contact with domestic/international suppliers, and supporting quotation preparation and commercial terms; * Update reports, spreadsheets, and departmental controls, ensuring reliable data for decision-making and sharing relevant information with consultants and leadership; * Manage and monitor order flow, tracking pending orders, process failures (inventory/transfer), item sheet creation, and purchase order issuance, ensuring operational fluidity and continuous improvement. 2512310202491893811