Activation Technician | Giruá

Description

Job Summary: The professional will assist in the installation and maintenance of internet equipment, ensuring customer satisfaction and service quality. Key Highlights: 1. Teamwork and flexibility to adapt to business needs 2. Efficiency in task execution and courtesy in customer interactions 3. Sense of urgency and innovation for solution development Do you know that feeling of customer joy when the doorbell rings and they see the person who’s going to install their internet? The activation team consists of these professionals who visit customers to activate new connections and perform necessary maintenance. Additionally, the Activation Team configures equipment and schedules these visits with customers. **This and all other listed positions are open to Persons with Disabilities (PcD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of already-installed equipment at customer sites; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use tools for measuring network parameters; * Use Personal Protective Equipment (PPE); * Use company software; * Answer telephone calls; * Contact customers via telephone; * Drive company vehicles; * Clean and maintain an organized workplace; * Ensure customer satisfaction. * Fill out the service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Ability to work in a team; Flexibility and adaptability to business, people, and processes; Efficiency in task execution and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver’s license (Category B). **Additional Information** **Work Schedule:** Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 5:30 PM. Saturdays, from 8:00 AM to 12:00 PM. Opportunity for on-site work in Giruá/RS. ### **Benefits for Employees** Health Insurance Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition award for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnership Agreements Service Discounts Unifique Since 1997, we have been guided by customer centricity, delivering telecommunications solutions for residential, business, and government clients. We adopt an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná, always maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by numerous recognitions from Anatel, including being named the Best Broadband Operator in Southern Brazil for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen! All of this is achieved through strong collaboration and valuing high performance. Here, you won’t just participate—you’ll build the future together! Join us in shaping the future! Unifique, simplifying people’s lives since 1997! **All our opportunities are open to Persons with Disabilities** ### **Benefits for Employees** Health Insurance Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition award for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnership Agreements Service Discounts Unifique