Hardware Support Analyst I

Description

Job Summary: Provide support and implement access control systems, including equipment activation, maintenance, and maintaining strong relationships with customers and colleagues. Key Highlights: 1. Support and implementation of access control systems 2. Equipment maintenance and activation 3. Customer and colleague relationship management **About the company** Rapidonet Sistemas e Automação is a technology company specializing in employee attendance management, access control, and corporate security. With several years of market presence, Rápidonet offers software, hardware, and top-tier solutions for businesses. We have branches across multiple regions of Brazil. Our headquarters is located in Vila Maria, Aparecida de Goiânia. **Requirements:** * Experience in the field or related technical courses. * Knowledge of time & attendance systems, access control, and CCTV will be an advantage. * Driver's license category B; * Willingness to travel; * Availability for on-site customer support at client locations whenever required and requested by the company; * Please indicate your salary expectation. **Job Responsibilities:** * Understand the client’s operational environment; * Provide support for access control systems; * Conduct infrastructure information gathering; * Activate equipment; * Perform equipment maintenance; * Implement access control systems; * Maintain excellent relationships with customers and colleagues. **Additional Benefits:** * Complimentary lunch at the office * Birthday Day Off * Group life insurance * Tiered career development and promotion plan * Travel allowance for technical support visits. **Working Hours:** 8:00 AM – 6:00 PM, Monday to Friday Employment Type: Full-time, CLT (Consolidated Labor Law) permanent position Compensation: Starting from R$1,00 per month Benefits: * Medical insurance * Dental insurance * Transportation allowance Work Location: On-site