Mid-Level Information Technology Systems Developer

Description

Job Summary: Act as a Mid-Level Systems Developer, focused on designing, operating, administering, and maintaining solutions and tools, as well as providing support and performing code interventions. Key Highlights: 1. Experience in system development and maintenance 2. Experience with frameworks such as ITIL, PMBOK, COBIT, and agile methodologies 3. Work with diverse technologies (Git, Java, Python, Docker, Oracle) About the Opportunity Mid-Level Information Technology Systems Developer **> Working Hours:** From 07:00 to 12:00 and from 13:00 to 19:00, Monday through Friday (subject to redefinition by the company or client). **> Work Location Address:** Central District, Goiânia / GO. **> Employment Type:** CLT, fully on-site. **> What We Are Looking For:** **Education:** Bachelor's degree in IT (completed), or a bachelor's degree in any other field combined with a postgraduate degree in IT (360 hours, recognized by MEC); **Computer Skills:** Advanced; **Language:** Portuguese and technical English; **Experience:** 3 (three) years of experience. > Key Essential Job Responsibilities (Tasks): * Service requests will be handled at three levels, as defined in ITIL. Level 1 involves remote user support via the service channels established in this TR. If resolution cannot be achieved at Level 1, the request may be escalated to Level 2, which includes either remote or on-site user support. * Occasionally, for incidents affecting multiple users or requiring more specialized intervention, the request may be escalated to Level 3, which is the responsibility of specialized IT services and infrastructure teams. * To improve support for TRE-GO users, and in the interest of the CONTRACTOR, the remote or on-site user support team may receive training on systems developed by the CONTRACTOR to deliver more appropriate support. * Design, operate, administer, and maintain the set of solutions, tools, and software comprising the contractor’s service and application support layer; * Handle incidents, problems, service requests, and changes related to the contractor’s service and application support layer; * Perform configurations, modifications, and optimizations within the contractor’s service and application support environment; * Perform code interventions in system backend structures and user interface (frontend); * Execute periodic routines; record, document, guide, clarify doubts, and perform analysis, diagnosis, and resolution of user requests and incidents, including corrective actions; * Maintain the environment up-to-date according to change management guidelines; * Provide on-site support during TRE-GO Plenary Court Sessions for systems used in these events, such as PJE, Videoconferencing, etc.; * Develop and keep updated documentation for the entire environment under their responsibility. **> NOTE:** CONSULT THE RECRUITER FOR ADDITIONAL TASKS! Required Specific Knowledge, Certificates, and Certifications: * Advanced knowledge of GNU/Linux operating systems (Ubuntu), Computer Networks, Computer Architecture, Programming Logic, and Scripting (shell script). * Advanced knowledge of best practices in IT management and governance based on ITIL, PMBOK, COBIT, and agile methodologies. * Advanced knowledge of Git, Java, PHP, Python, Docker, Oracle, PostgreSQL, Elasticsearch, MariaDB, SOLR, PL/SQL, CSS, HTML, JavaScript. **> What We Offer:** Salary: R$ 5,000.00. Meal Allowance: R$ 30.83 per working day (10% PAT deduction); Transportation Voucher (6% deduction); SESC Benefit Program; Life Insurance. **Minimum Educational Requirement:** Bachelor's Degree