Website Sales Support

Description

Job Summary: This position aims to ensure a positive customer experience throughout the purchasing process by providing humanized service and support at every stage. Key Highlights: 1. Humanized customer service via WhatsApp 2. After-sales support and clear communication 3. Proactive order and message follow-up The employee responsible for website sales support ensures smooth customer experience throughout the entire purchasing process on the official Louise Lingerie website. This includes: humanized customer service via WhatsApp, assistance in resolving inquiries, after-sales support, clear communication regarding deliveries, order tracking within the system, and prompt attention to customer messages concerning pending issues, defects, delays, or payment difficulties. This role requires organization, clear communication, and proactive monitoring of orders and messages across all official support channels. Employment Type: Full-time, CLT permanent contract Compensation: R$1.621,00 per month Benefits: * Meal allowance * Transportation allowance Experience: * Customer Service (Mandatory) Work Location: On-site