Logistics Operator - Joinville

Description

Job Summary: Professional to handle direct customer interaction, monitor logistics operations, analyze systems and report on operational status, following standard operating procedures and making contacts. Key Highlights: 1. Direct customer service and logistics operations monitoring. 2. System analysis and operational status reporting. 3. Making contacts and communication via WhatsApp and emails. **Your challenge will be:** * Interacting directly with customers and working with Opentech systems, taking responsibility for ensuring optimal results for customers in their operations; * Monitoring and ensuring accuracy of logistics operation information, performing system-based analyses, identifying key operational issues for customers, reporting on operational status, and contacting carriers and customers; * Handling matters according to the Standard Operating Procedure defined in the process guide; * Making phone calls, sending WhatsApp messages and emails according to pre-established standards. **\*Requirements and Qualifications:\*** * Completed high school education; * Familiarity with Microsoft Office suite is desirable; * Availability for a rotating 12x36 schedule from 6:00 PM to 6:00 AM; * Strong drive to deliver results, high energy, innovative mindset, and proactive attitude! **What we offer:** ️ Meal Allowance; Transportation Allowance; National Health Insurance Plan; Dental Insurance Plan; Pharmacy Benefits Program; Gympass; Life Insurance; Childcare Assistance; Partnerships with educational institutions; Employee Referral Program; Internal campaigns offering bonuses and/or prizes; CLT employment contract; On-site work model.