Junior Tracking Operator

Description

Job Summary: Provide receptive customer service via WhatsApp and operate internal systems, offering guidance on tracked and monitored trips. Key Highlights: 1. Receptive customer service via WhatsApp 2. Operation of internal systems (SGR, Rastrear 4.0, SIL) 3. Guidance on tracked and/or monitored trips **Your challenge will be:** Providing receptive customer service via WhatsApp platform; Operating internal systems (SGR, Rastrear 4\.0, SIL); Providing guidance related to tracked and/or monitored trips **Requirements and qualifications:** Completed high school education; Proficiency in Microsoft Office suite; Prior customer service experience is a plus; Strong initiative, high energy, innovative mindset, and proactive attitude. Flexible working hours; Shift schedule 12x36 \- 6:00 AM to 6:00 PM What we offer: ️ Meal allowance; Transportation allowance; National health insurance plan; Dental insurance plan; Pharmacy partnership program; Gympass; Life insurance; Childcare assistance; Partnerships with educational institutions; Employee referral program; Internal campaigns offering bonuses and/or prizes; CLT employment contract; On-site work model