CUSTOMER SERVICE ASSISTANT

Description

Job Summary: Customer and technical assistant support, incident registration and follow-up, service provider management, invoice issuance, and report preparation. Key Highlights: 1. Customer and technical assistant service and relationship management 2. Incident management and follow-up 3. Service provider administration and administrative processes **Job Description:** ---------------------- Provide support to customers and technical assistants; register and monitor incidents; hire and manage service providers; issue invoices; prepare reports and performance indicators; maintain trust-based relationships; and ensure compliance with administrative and support processes. **Mandatory Requirements:** ------------------------------ Technical degree in Electroelectronics or a degree in Administration. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Day off, Life Insurance, Unimed Health Plan, Pharmacy Partnership, Subsidized Meal Allowance, SESC and SESI Partnerships, Discounts on Claw products, Longevity Bonus, Educational Institution Partnerships. **Work Location:** ---------------------- JARAGUÁ DO SUL \- SC **Working Hours:** ------------------------ 08:00 \- 12:00 \- 13:00 \- 17:48