Operational Infrastructure Supervisor

Description

Job Summary: Responsible for managing maintenance of industrial kitchen equipment, coordinating third-party vendors, supply logistics, and technical procurement to ensure quality and SLA compliance. Key Highlights: 1. Management of maintenance for industrial kitchen equipment 2. Coordination of internal teams and external suppliers 3. Focus on organization, quality, and adherence to deadlines **Job Description:** ---------------------- We are seeking an Operational Infrastructure Supervisor to oversee routine maintenance of industrial kitchen equipment, including third-party management, gas supply, and technical procurement. The professional will be responsible for organizing requests, ensuring high-quality execution, guaranteeing SLA compliance, and supporting operational units by providing timely responses to service calls. **Mandatory Requirements:** ------------------------------ * Experience in the maintenance field; * Ability to prioritize and organize service requests, distribute tasks, and ensure SLA compliance; * Proficiency in using ticketing systems, spreadsheets, forms, and operational controls; * Strong communication skills, organizational ability, sense of urgency, and professional demeanor; * Willingness to travel between units (valid driver's license); * Flexibility regarding working hours and willingness to travel; * Leadership profile with owner’s mindset. **Desirable Requirements:** -------------------------- * Experience in industrial kitchen environments, corporate restaurants, or facilities management; * Technical knowledge of maintenance practices; * Familiarity with industrial kitchen equipment; * Basic understanding of commercial refrigeration (maintenance of cold rooms, display counters, freezers); * Experience with operational maintenance KPIs and technical inventory control; * Experience with management platforms such as Fusion, Looker (BI), and Google tools; * Basic knowledge of electrical and mechanical systems sufficient for supervision. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Meal allowance Transportation allowance Dental plan Pharmacy benefit **Work Location:** ---------------------- Joinville/SC **Working Hours:** ------------------------ 7:44 AM to 6:00 PM \- Monday to Friday