Activation Technician | Barra Velha

Description

Job Summary: The professional will be responsible for installing and maintaining internet equipment, ensuring customer satisfaction and service quality. Key Highlights: 1. Teamwork and flexibility 2. Agility and courtesy with customers 3. Sense of urgency and innovation Remember that feeling of customer joy when the doorbell rings and they see the person who’s about to install their internet? The activation team consists of those professionals who visit customers to activate new connections and perform necessary maintenance. In addition, the Activation Team configures equipment and schedules these visits with customers. **This and all other positions advertised are open to Persons with Disabilities (PcD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of equipment already installed at customer sites; * Perform installation and configuration procedures for equipment; * Request materials from the warehouse; * Safeguard company assets; * Use tools to measure network parameters; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers by phone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction. * Fill out the service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Ability to work in a team; Flexibility and adaptability to business needs, people, and processes; Agility in tasks and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver’s license (Category B). **Additional Information** **Working Hours:** Monday to Friday, from 8:00 AM to 12:00 PM and from 1:12 PM to 6:00 PM. Opportunity for on-site work in Barra Velha/SC. Since 1997, we have been guided by customer centricity, delivering telecommunications solutions for residential, corporate, and government customers. We embrace an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and have evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We have expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná, consistently delivering excellence in service and maintaining transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by numerous recognitions from Anatel, including being named the Best Broadband Operator in Southern Brazil for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen! All this is achieved through strong collaboration and a focus on high performance. Here, you won’t just participate—you’ll co-create the future! Join us in building the future! Unifique — simplifying people’s lives since 1997! **All our job opportunities are open to Persons with Disabilities** ### **Benefits for Our Employees** Health Insurance Dental Plan Pharmacy Partnerships Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Maternity Assistance PPR — Profit Sharing Program Quinquennial Bonus — recognition for years of service Psychological Support Childcare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnership Programs Service Discounts Unifique