SUPPORT ASSISTANT - Center

Description

Job Summary: A support professional to assist customers, register and track tickets, identify requirements, and maintain updated records. Key Highlights: 1. Customer support via WhatsApp and email 2. Ticket registration and tracking 3. Maintenance of clear and organized records A satellite tracking company is seeking a Support Assistant in Guaramirim (Center). **Responsibilities:** Provide customer support via WhatsApp and email. Create, register, and track support tickets. Identify requirements, questions, and correctly route each case. Maintain updated records with clarity and organization. Previous experience as a Support Analyst, Support Technician, Support Assistant, or Technical Support Specialist may indicate alignment with some activities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time. * Working Hours: Monday to Friday, from 08:00 to 17:48.