Description
Job Summary:
We are seeking a professional to assist in structuring the Infrastructure department, delivering real business impact while supporting incident handling and equipment management.
Key Highlights:
1. Be part of a journey to boost productivity
2. Have real impact on the business
3. Grow together with the company
At Ottimizza, we have a clear purpose: **to enhance productivity and quality of life in Brazilian accounting firms through our products**. We want you to be part of this journey, helping\-us fulfill our vision of **being recognized by the accounting market as a true agent of change through technology**.
We are building our Infrastructure department — and we seek someone who wants to grow alongside us, making real business impact.
**Key Responsibilities:**
* Support handling employee requests related to software, network, and peripheral issues;
* Assist in managing equipment inventory;
* Triage internal equipment maintenance tickets via Jira;
* Contact third-party vendors for maintenance coordination;
**Desired Qualifications:**
* Basic knowledge of software and drivers;
* Fundamental hardware knowledge;
* Clear communication skills;
* Good organizational skills;
**Work Location:**
Rua Bela Vista, Saguaçu, Joinville \- Santa Catarina, 89221\-060, Brazil