Description
Job Summary:
The IT Apprentice will assist in maintaining the ticketing portal, support IT routines, assign access permissions, and review corporate systems.
Key Highlights:
1. Support for onboarding/offboarding routines and access management.
2. Support for infrastructure and systems requests.
3. Periodic reviews of access rights in corporate systems.
IT Apprentice
Work Schedule: 8:00 AM to 12:00 PM
* Maintain the ticketing portal up to date by registering, categorizing, prioritizing, and tracking service requests;
* Assist in onboarding/offboarding routines: preparing equipment, creating/removing access accounts, completing checklists, and providing initial guidance;
* Assign access permissions to users for IT services and resources, in accordance with company policies (rules);
* Support infrastructure and systems requests according to projects and needs;
* Conduct periodic reviews of access rights in corporate systems.
Mandatory Requirements:
* Currently enrolled in high school;
* Computer literacy: Microsoft Office Suite and Windows.
Minimum Education Level: Elementary School (1st level)
* Health Assistance Package
* Birthday Day Off (one day off during the birth month)
* Life Insurance
* Transportation Allowance
* Bradesco Dental Plan
* Emotional and Personal Support Package