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If you are passionate about technology, possess an analytical mindset, and enjoy leading teams, this opportunity may be for you!\n\n**Key Responsibilities:**\n\n* Provide remote support to customers;\n* Contact customers to clarify questions regarding completed support activities—explaining the best approach and the rationale behind the chosen method;\n* Remotely assess situations and issues, diagnosing problems at the level of microcomputing, networking, firewalls, and servers, and delivering optimal solutions to customers;\n* Initiate and conclude each support session via phone call or the “Digisac” messaging app;\n* Update support tickets with the team in the “Milvus” platform;\n* Ensure timely handling of all support requests—avoid leaving customers waiting;\n* Maintain a clean and organized workplace;\n* Supervise the creation of technical support manuals to enrich our knowledge base within the “Milvus” platform;\n* Monitor team activities and enforce timely ticket updates;\n* Verify that monitoring systems are active and fully functional;\n* Identify potential improvements to work tools, procedures, and clients’ IT infrastructure whenever possible;\n* Contact customers to explain equipment requiring third-party repair or replacement;\n* Keep backup equipment up-to-date; perform and enforce periodic maintenance to ensure equipment longevity;\n* Assign and manage support tasks according to analysts’ skill levels to prevent delays;\n* Track unresolved support tickets beyond their estimated resolution time;\n* Before performing any external activity, verify availability of required materials, confirm that equipment to be installed is registered in Milvus and properly labeled;\n* Participate in the planning and implementation of Networking, Firewall, Server, and Microsoft 365 projects;\n* Perform other duties related to this role.\n\n**Technical Requirements:**\n\n* Solid knowledge of **microcomputing**;\n* Experience with **Windows** and **Linux**;\n* Hands-on experience with **virtualization** (Hyper-V, Proxmox);\n* Proficiency in **networking**, **firewalls**, and **Wi-Fi**;\n* Knowledge of **backup solutions** (Veeam, Acronis);\n* Familiarity with **Microsoft 365**.\n\n**Mandatory Prerequisites:**\n\n* Valid Brazilian driver’s license (Category B);\n* Minimum 2 years of professional experience in the field;\n* Completed or ongoing Bachelor’s degree in IT or related fields.\n\n**Preferred Qualifications:**\n\n* Prior experience in Information Technology companies;\n* Knowledge of networking, firewalls (Fortinet), and on-premises servers;\n* Experience with Hyper-V virtualization.\n\n**What We Expect From You:**\n\n* Proactivity in leadership and proposing improvements;\n* Strong communication skills—both with the team and with customers;\n* Organizational ability and attention to detail;\n* Results-oriented mindset and commitment to high-quality support.\n\n**Do you identify with this position?**\n\nSend your resume to **administrativo@ja1000ti.com.br**, with subject line: **Support Team Leader Position**\n\nOr apply directly here on Indeed!\n\nEmployment Type: Full-time CLT or Freelance / PJ\n\nCompensation: Starting from R$5,000.00 per month","price":"R$5,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764936854000","seoName":"support-leader","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-schroeder/cate-engineering-network/support-leader-6463191732288112/","localIds":"2753","cateId":null,"tid":null,"logParams":{"tid":"c631d249-addc-4d91-a1d4-ef3467da5802","sid":"c56b74b9-a48f-4c3e-abe3-e18c0e9e7582"},"attrParams":{"summary":null,"highLight":["Lead technical support team","Remote and on-site customer support","Experience in networking and virtualization"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barra Velha,Santa Catarina","unit":null}]},"addDate":1764936854084,"categoryName":"Engineering Network","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4249","location":"R. Germano Brandes Sênior, 397 - Centro, Timbó - SC, 89120-000, Brazil","infoId":"6460960470784312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"5G Mobile/Fixed Network Specialist | Timbó","content":"Are you straightforward, passionate about innovation and technology, proactive, charismatic, deeply involved in end-to-end processes, and committed to delivering flawless results? If so, join us as a 5G Mobile/Fixed Network Projects Specialist and become part of one of Brazil’s best companies to work for in the Tech category, according to the Great Place To Work (GPTW) Award.\n\n**All positions listed here—including this one—are open to Persons with Disabilities (PwD)**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Perform technological design of services and solutions, and implement and/or optimize projects for network operations;\n* Support integration and deployment of tools and systems;\n* Conduct laboratory simulations to validate and resolve complex issues—such as compatibility problems;\n* Demonstrate proficiency in using software and tools to configure, deploy, or troubleshoot;\n* Contribute to digital transformation initiatives (e.g., scripting, automation, etc.);\n* Serve as a focal point for resolving 5GC-related issues, ensuring rapid and appropriate resolution of complex problems;\n* Collaborate with other team members within the relevant technology domain to ensure optimal resource utilization aligned with business needs;\n* Resolve highly complex problems and identify viable innovation options, leveraging analytical capabilities to recommend suitable solutions.\n\n \n\n**Requirements and Qualifications** **Skills**:\n\n\nTechnologies, solutions, and services for managing 5G networks. The ideal candidate is a creative problem solver and network analyst;\n\n\nMust possess broad networking knowledge, experience with virtualized platforms, and hands-on expertise in mobile data networks, along with excellent project leadership skills;\n\n **Desired Education**:\n\n\nBachelor’s degree in Electrical Engineering, Telecommunications Engineering, or related fields;\n\n **Requirements**:\n\n\nAdvanced English proficiency;\n\n\nBrazilian driver’s license (Category B);\n\n\nKnowledge of Agile methodologies;\n\n\nCloud architecture expertise;\n\n\nDocker / Kubernetes;\n\n\nContainers / Microservices principles;\n\n\nEPC (Evolved Packet Core) experience;\n\n\nMinimum of 3 years’ experience in system planning, deployment, and testing. 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We embrace innovation and combine cutting-edge technology with personalized service that truly makes a difference.\n\n \n\nWe were founded in Timbó, Santa Catarina, and have evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We’ve expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná—always maintaining excellence in service and transparent, honest relationships.\n\n \n\nIn 2021, we won the 5G spectrum auction and assumed the mission of deploying this innovative technology across 670 municipalities—with populations up to 30,000—by the end of 2029. This milestone has been accompanied by numerous recognitions from Anatel, including being named “Best Broadband Operator in Southern Brazil” for six consecutive years!\n\n \n\nWe develop solutions shaping people’s future—and create growth opportunities for those who make it happen! 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This is what guides us in pursuing businesses and partnerships that support societal development through children.\n\n\nWe are a Brazilian brand in constant evolution, seeking an **Infrastructure Support Technician I**.\n\n \n\nJoin Marisol and help us build a better future together!\n\n **Responsibilities and Duties** \n\n* Provide, install, and configure software and equipment for users, while managing and documenting their movement and usage\n* Perform equipment maintenance and preservation, proposing improvements when necessary\n* Analyze and monitor computing resources and keep technical procedures up to date\n* Provide support to users, Commercial Representation Companies, and company-owned stores\n* Manage and monitor existing hardware and software inventory, and perform security routines (backups)\n* Support analysts in the area with analysis, testing, and implementation of new technologies\n* Provide support for telephony and data communication systems\n* Carry out additional tasks as required by the role\n\n \n\n**Requirements and Qualifications** \n\n* Completed Technical Course or currently enrolled in a Bachelor’s degree program\n* Proficiency in Microsoft Office Suite\n* Knowledge of microcomputer maintenance\n* SAP knowledge is desirable\n\n \n\n**Additional Information** **Benefits:**\n\n\nOutpatient medical care\n\n\nHealth and dental insurance\n\n\nPrivate pension plan\n\n\nOn-site restaurant with free Wi-Fi\n\n\nTransportation allowance\n\n\nKnowledge Hub\n\n\nFree parking\n\n\nFree birthday lunch at Ser Marisol\n\n\nEmployee retail outlet\n\n\nFlexible working hours\n\n\nPartnership agreements with establishments (schools, restaurants, beauty centers, pharmacies, diagnostic labs)\n\n **Marisol believes in the importance of social integration and values inclusion: therefore, all our positions are open to people with disabilities.**\n\n \n\nWe are a Brazilian brand in constant evolution.\n\n \n\nTaking Childhood Seriously is our purpose. 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Over 15,000 families own a Rôgga property across the Urban, Urban Club, BeachClub, and Beach House lines.\n\n \n\nFor the second consecutive year, Rôgga is the only company in Santa Catarina's civil construction sector to be included in the Top 25 of the Campeãs da Inovação (Champions of Innovation), a ranking developed by Revista Amanhã in partnership with the IXL Center in Cambridge (USA). This marks the eighth time Rôgga has been recognized by this award. Rôgga is once again the brand most remembered by residents of Santa Catarina. A leader in innovation and a benchmark in northern Santa Catarina’s real estate market, the company received the Top of Mind Award in the category “Real Estate Developer in the Northern Region” in 2022, 2023, and 2024.\n\n \n\nRôgga builds ideal spaces for customers to live well, while continuously investing in training and technology. 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Padre Carlos, 315 - Centro, Joinville - SC, 89201-110, Brazil","infoId":"6453135856281712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Human Resources Analyst - Joinville/SC (Centro)","content":"\"We are a company dedicated to our customers, who proudly carry the **OrthoDontic** brand in their smiles.\"\n\n \n\nWe were born from the dream of democratizing and modernizing dental care through humane, high-quality service at affordable prices. **We are a reference in the dental sector**, with more than 350 units across Brazil, creating thousands of opportunities.\n\n \n\nWe are constantly growing and developing to become the **largest and best Dental Franchise Network in Brazil**, recognized for service quality.\n\n \n\nOur business is built on **people serving people**, and in over 20 years we have already transformed more than 8 million smiles.\n\n **Here, we have opportunities for you to grow and transform smiles with us.**\n\n **\\#ProudToBeOrthoDontic** **\\#SmilingIsWorthIt** **\\#IWinSmiles**\n\n **Responsibilities and duties** \n\n* Conduct recruitment and selection processes;\n* Analyze data related to departmental processes, proposing improvements and innovations;\n* Conduct new employee onboarding;\n* Conduct exit interviews, analyzing reasons and proposing actions to maintain a positive work environment;\n* Carry out Organizational Climate, Engagement, and other surveys to pursue continuous improvement and propose Endomarketing solutions;\n* Participate in the design and development of new projects or initiatives involving human elements, such as communications, conflict mediation, organizational climate monitoring, among others;\n* Act as an instructor for courses or lectures related to Human Resources;\n* Assist in the development and implementation of training and development programs aimed at ensuring high team performance;\n* Perform personnel administration tasks (hiring, timekeeping closure, vacations, and terminations);\n* Manage occupational health and safety routines;\n* Assist in developing employee benefits and incentive programs;\n* Help organize internal and external events related to employees;\n\n \n\n**Requirements and qualifications** \n\n* Completed Bachelor's degree in Human Resources Management, Business Administration, Accounting, or related fields.\n* Advanced Office Suite skills;\n* Experience with Gupy platform;\n* Knowledge of behavioral assessments, behavioral tools (DISC, Enneagram, etc.), candidate hunting;\n* Knowledge of labor legislation, timekeeping closure, labor calculations, occupational health and safety.\n\n \n\n**Additional information** \n\nComplete the behavioral profile test via the link:\n\n\nhttps://chat.eloassessment.com.br/mapper?chave\\=79523781\\&id\\=552\n\n \n\nBy joining our **TEAM,** you'll have the opportunity to work with people who support you and cheer for your growth;\n\n \n\nYou will be responsible for enabling smiles;\n\n \n\nYou will receive a market-competitive fixed salary;\n\n \n\nEnjoy clinic services with special discounts;\n\n \n\nEducation assistance for undergraduate and postgraduate studies;\n\n \n\nCasual Day on Fridays.\n\n **Working hours \\- Monday to Friday \\- 08:00 AM to 06:00 PM \\*\\* On Fridays \\- 2-hour lunch break\\*\\***\n\n**IN-PERSON POSITION**\n\n \n\nWe are the largest orthodontics network in Brazil!\n\n\nWe started with the purpose of democratizing and modernizing dental care through humane, high-quality service at affordable prices.\n\n\nWe have **over 20 years** of experience, with more than **350 units** spread throughout Brazil and over **8 million customers** who proudly carry the OrthoDontic brand in their smiles.\n\n**Here, you’ll find opportunities to grow and transform smiles with us. 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Join us!\n\n\nClinicorp combines intelligence, technology, and human expertise to provide efficiency in day-to-day operations and reliable results that help professionals make confident decisions and better manage their businesses.\n\n\nIn CS, we help reinvent how these professionals work; our team of experts gathers information, innovation, and insight to uncover challenges in the dental and aesthetic markets, bringing profitability to clinics!\n\n **Responsibilities and duties** \n\n* Carry out the implementation process for new clients across various official communication channels (email, WhatsApp, groups, video calls), focusing on client needs.\n* Support in resolving client crises calmly and objectively, seeking solutions that maintain customer satisfaction.\n* Participate in online and in-person events, promoting interaction and collecting customer feedback.\n* Provide education and support to customers in using the platform and services, ensuring they achieve their goals at each touchpoint.\n* Conduct online meetings and training sessions, presenting relevant content.\n* Execute communication flows and contacts with consistency and quality.\n* Assist clients in their initial adaptation to the platform, guiding them to identify and achieve their goals with Clinicorp.\n* Provide operational support to the team, collaborating on routine tasks.\n* Perform regular follow-up with clients to ensure continuous satisfaction and identify improvement opportunities.\n\n \n\n**Requirements and qualifications** \n\n* Completed or ongoing higher education in communications, management, or dentistry.\n* Familiarity with customer service and relationship skills.\n\n \n\n**Additional information** \n\nAnd what benefits will I have as a Clinicorper under CLT? They are m-a-n-y!\n\n \n\nFood area with fruits and coffee\\*\n\n\nCliniLounge (relaxation area for rest and games)\\*\n\n\nQuarterly Bonus\n\n\nCulture Allowance\n\n\nStudy Assistance\n\n\nCaju Food Card\n\n\nWellhub (fitness network and wellness apps)\n\n\nBradesco Health and Dental Plan\n\n\nUnimed Personal Health Plan\\*\n\n\nLife Insurance\n\n\nAgreement with Droga Raia and Drogasil pharmacy networks for medication purchases\n\n\nChildcare allowance for children between 0 and 6 years old\n\n\nEmpresa Cidadã Program (extended maternity and paternity leave)\n\n\nExclusive partnerships: discounts at commercial establishments in Jaraguá do Sul and surrounding areas, such as restaurants, colleges, among others\\*\n\n\nBTG financial consulting\n\n\nBirthday Day Off\n\n\nTransportation Voucher\n\n \n\n An amazing environment and much more \n\n\n\n \n\nMatched? Then go ahead and apply \n\n\n\n \n\nBenefits available in the city of Jaraguá do Sul (SC)\n\n \n\nClinicorp aims to deliver a **complete management solution for health, beauty, and wellness clinics**.\n\n \n\nAll Clinicorpers carry within themselves the values of what we do, which is solving our customers' pain points with a focus on delivering results and customer success.\n\n \n\nWe are a company full of incredible opportunities and the journey is intense. We are constantly growing, which is why we like to acquire and develop talent.\n\n **Want to be part of this team that makes a difference?** Then stay tuned for the openings available in our **\\#teamclinicorp**.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764098948000","seoName":"junior-onboarding-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-schroeder/cate-engineering-network/junior-onboarding-analyst-6452466546380912/","localIds":"680","cateId":null,"tid":null,"logParams":{"tid":"c77d8794-22ab-49ac-bf88-0b8135f35f1f","sid":"c56b74b9-a48f-4c3e-abe3-e18c0e9e7582"},"attrParams":{"summary":null,"highLight":["Implementation of new clients"," Support and training on platform"," Participation in events"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Jaragua do Sul,Santa Catarina","unit":null}]},"addDate":1764098948936,"categoryName":"Engineering Network","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4249","location":"R. Padre Carlos, 315 - Centro, Joinville - SC, 89201-110, Brazil","infoId":"6452466514688212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-Level Java Developer","content":"**Mid-Level Java Developer**\n====================================\n\n\nTOTVS \\| Joinville \\- SC \\| Hybrid\n\n\nJob Description\n\n\n**Job Mission:** \n\n\nAct as a Software Development Analyst in strategic company projects, contributing to the development and maintenance of robust, scalable and performance-oriented applications. This professional will be responsible for implementing high-quality technical solutions, collaborating with different teams and supporting the continuous modernization of the organization's systems, in a dynamic environment with constant technological evolution challenges. \n\nResponsibilities and duties\n\n\n**WHAT YOU WILL DO:** \n\n* Develop and maintain applications using Java 8\\+ and frameworks such as Spring and Hibernate.\n* Implement and consume RESTful APIs with focus on performance and scalability.\n* Perform system integrations, ensuring interoperability and security.\n* Work on modeling and maintaining relational databases (Oracle, PostgreSQL, SQLServer).\n* Collaborate with UX/UI, DevOps and QA teams to ensure high-quality deliveries.\n* Collaborate with the team in diagnosing and resolving bugs, bottlenecks and incidents.\n* Participate in agile ceremonies and collaborate in the continuous improvement of processes and systems.\n* Support the adoption of software engineering best practices, automated testing and code versioning.\n\n\nRequirements and qualifications\n\n\n**WHAT WE EXPECT FROM YOU:*** Bachelor's degree in Computer Science, Software Engineering, Information Systems or related fields.\n* Practical experience in development with Java 8\\+ and related frameworks.\n* Knowledge in HTML5, CSS3, JavaScript and front\\-end technologies (desirable).\n* Solid experience with relational databases (Oracle, PostgreSQL, SQLServer).\n* Familiarity with versioning environments (Git) and continuous integration tools.\n* Experience with agile methodologies (Scrum, Kanban).\n \n\nSalary range\n\n\nTo be negotiated\n\n\nEmployment type\n\n\nCLT\n\n\nBenefits\n\n\n* TOTVS Online University, a corporate university with free content and certifications for each employee;\n* \\+Saudáveis Program, which takes care of every TOTVER with advisory services and actions focused on well-being in body, mind and personal finances;\n* \\+Vantagens Program, Latin America's largest discount network, exclusive for our employees;\n* \\+Cuidado Program, a personal support program for employees and their families, offering guidance in various specialties such as: psychology, social services, pet consulting...\n* Einstein Conecta, free online medical consultation service provided by doctors from Albert Einstein Israelite Hospital;\n* Health and dental insurance;\n* Meal and/or food allowance;\n* Transportation allowance and shuttle buses at some subway stations;\n* Extended maternity and paternity leave;\n* Lactation room;\n* Bicycle parking;\n* Locker rooms;\n* Life insurance;\n* Childcare assistance;\n* Private pension plan;\n* Office that stimulates creativity and productivity with snack areas, game rooms, billiard tables and relaxation armchairs;\n* Gympass.\n\nAbout the company\n\n\nIf you are kind-hearted, enjoy learning and are passionate about results, you're in the right place! As Brazil's largest technology company, we aim to build an increasingly strong ecosystem with people who love innovation and believe in collaboration to make a difference! \n\nHere we have a dynamic environment that celebrates diversity, promotes inclusion and is always pursuing the best results! We believe in the transformative power of technology and its ability to contribute to building a more diverse and inclusive society. Therefore, we are committed to our diversity and inclusion policy and program to ensure an increasingly representative, respectful and welcoming ecosystem. \n\n\\#dareandtransform \\#beTOTVS","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764098946000","seoName":"java-developer-mid-level","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-schroeder/cate-engineering-network/java-developer-mid-level-6452466514688212/","localIds":"460","cateId":null,"tid":null,"logParams":{"tid":"becaac83-de5f-4a6a-8c98-4ab4eaf05f54","sid":"c56b74b9-a48f-4c3e-abe3-e18c0e9e7582"},"attrParams":{"summary":null,"highLight":["Develop robust Java applications","Work with RESTful APIs and databases","Participate in agile methodologies"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Joinville,Santa Catarina","unit":null}]},"addDate":1764098946459,"categoryName":"Engineering Network","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4249","location":"R. do Príncipe, 777 - Centro, Joinville - SC, 89201-001, Brazil","infoId":"6452320738073812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Advertising and Marketing Analyst","content":"**Main Activities:**\n\n* Creation of social media graphics\n* Production of website content\n* Development of brochures and graphic materials\n* Support in event organization\n* Sending marketing emails\n* Contacting and supporting supplier hiring\n* Management of social media advertisements\n\n**Requirements:** \n\n* Ongoing higher education in Marketing, Advertising or related fields\n\n**Job Location:** Central region of Joinville \n**Working Hours:** 08:00 to 18:00\n\n**Benefits**: \nTransportation allowance; \nLife insurance; \nMeal allowance or food allowance; \nCompany Profit Sharing Plan – PPR (according to internal policy); \nHealth plan (according to internal policy); \nCertification assistance (according to internal policy); \nLanguage assistance (according to internal policy);\n\nEmployment type: Permanent CLT\n\nSalary: R$2\\.035,28 \\- R$4\\.686,13 per month\n\nBenefits:\n\n* Medical insurance\n* Education assistance\n* Partnerships and commercial discounts\n* Life insurance\n* Food allowance\n* Meal allowance\n* Transportation allowance\n\nExperience:\n\n* Marketing (Preferred)","price":"R$2,035-4,686/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764087557000","seoName":"advertising-and-marketing-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-schroeder/cate-engineering-network/advertising-and-marketing-analyst-6452320738073812/","localIds":"460","cateId":null,"tid":null,"logParams":{"tid":"3c733630-25b2-4131-913b-3d62e6d65ff9","sid":"c56b74b9-a48f-4c3e-abe3-e18c0e9e7582"},"attrParams":{"summary":null,"highLight":["Create social media art","Develop website content","Manage social media ads"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Joinville,Santa Catarina","unit":null}]},"addDate":1764087557662,"categoryName":"Engineering Network","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4249","location":"R. Padre Carlos, 315 - Centro, Joinville - SC, 89201-110, Brazil","infoId":"6452320710476912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Business Analyst","content":"The IT department is responsible for supporting all business areas of the company, seeking improvements, innovations, and sustainability, executing projects as well as ensuring the proper functioning of current implemented solutions. We are a strategic area in the pursuit of innovative solutions.\n\n\n\n \n\n \n\n**Responsibilities and duties** \n\nIn the role of mid-level IT analyst, the main activities will be:\n\n\n* Management of activities and vendor control.\n* Responsible for monitoring IT services.\n* Administrative processes for acquiring IT items.\n* Monitoring of IT contracts.\n* Monitoring third-party queues ensuring SLA delivery.\n* Operational management and continuous improvement.\n* Process control and documentation.\n\n \n\n**Requirements and qualifications** \n\n* Bachelor's degree in fields related to IT.\n* Experience in the IT field.\n* Advanced English.\n* Knowledge of ITIL.\n* Good communication skills.\n\n \n\nDesirable:\n\n\nKnowledge of hardware, IT systems, service reporting, and IT procurement processes. \n\n* \n\n \n\n \n\n**Join us to improve people's daily lives – today and in the future**\n\n \n\nAt Nidec Global Appliance, part of Nidec Corporation, the world is your workplace. Through a network of 15,000 inspiring colleagues located across 9 different countries, we produce leading solutions in the residential and commercial appliance segments, playing an important role in promoting well-being and generating a positive impact on people's daily lives.\n\n \n\nNidec Global Appliance manufactures and markets Embraco refrigeration solutions for a variety of applications, as well as motors for dishwashers, washing machines, and dryers. Our focus is on delivering a complete portfolio capable of meeting customer needs through high standards of quality, competitiveness, and energy efficiency.\n\n \n\nHere you will find challenging opportunities to align your professional growth with ours, working in a global and diverse team driven by an innovation-focused mindset. Our deep engagement with local communities and universities also opens great possibilities for collaboration.\n\n \n\nFrom entry-level positions to executive roles, our goal is to have the right people in the right places, ready to support the development of an ever-better business for an even brighter future.\n\n \n\nShall we do this together?\n\n **Hiring process: tips and details**\n\n\nOur hiring process is clear and transparent to ensure you receive accurate information about the positions you're interested in, allowing you to properly assess our opportunities against your expectations and qualifications.\n\n\nThe selection process begins as soon as you apply for one of the positions listed below. All steps can be tracked through our careers page, and you will be notified of any updates throughout the process.\n\n **About Nidec Corporation**\n\n\nFounded in 1973 and headquartered in Japan, Nidec is a global leader in manufacturing small precision motors for a wide range of applications. With more than 300 subsidiaries and affiliates and approximately 150,000 employees worldwide, the company also provides motor and component solutions of all sizes, from micro to large-scale, present in everything that rotates and moves. 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As Brazil's leading technology company, we aim to build a stronger ecosystem with people who love innovation and believe in collaboration to make a difference!\n\nHere, we offer a dynamic environment that celebrates diversity, promotes inclusion, and constantly pursues excellence. We believe in the transformative power of technology and its ability to contribute to building a more diverse and inclusive society. 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Join the Market team.\n\n **Responsibilities and duties** \n\n* Request number portability;\n* Record feasibility assessments;\n* Assist in after-sales (scheduling with customers and our technicians);\n* Assist in feasibility checks with third-party networks (request feasibility, relay information to sales representatives);\n* Assist in customer service via phone, in person, or email for general inquiries;\n* Prepare customer contracts (broadband/dedicated IP telephony);\n* Monitor work fronts in the improvement of internal systems such as CRM and ERP;\n* Register new customers in the internal system and generate contracts for sales consultants and resellers/third parties;\n* Receive, verify, and send invoices from contracted providers to the finance department;\n* Send DELIN spreadsheet of contracted links for approval and payment;\n* Monitor customer protocols and appointments.\n\n \n\n**Requirements and qualifications** \n\nOrganization and attention to detail, with ability to handle multiple simultaneous demands;\n\n\nStrong communication and interpersonal skills for interaction with customers, partners, and internal departments;\n\n\nKnowledge of contracts, CRM/ERP, and basic financial processes;\n\n\nProactive, analytical profile with a results-oriented mindset.\n\n\nInnovation mindset.\n\n**Preferred:** Experience in Telecommunications Operator. \n\n\n\n \n\n**Education:**\n\n\nCompleted or ongoing higher education in Administration or related fields.\n\n **Additional Information** **Working hours:** 8:00 AM to 12:00 PM and 1:12 PM to 6:00 PM, Monday through Friday.\n\n \n\nOpportunity for in-person work in the city of **Timbó/SC.**\n\n### **Benefits for those who work here**\n\n \n\nHealth Insurance Dental Plan Pharmacy Network Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Newborn Child Assistance Profit Sharing Program (PPR) Quinquennial Award – recognition for years of service Psychological Support Childcare Assistance Assistance for children with disabilities Birthday Gift\n\n\n Uniforms and equipment Partnerships Discounts on services Unifique\n\n \n\nSince 1997, we have been guided by customer-centricity, offering telecommunications solutions for homes, businesses, and government. We have an innovative attitude and combine cutting-edge technology with personalized service that makes all the difference.\n\n \n\nWe were born in Timbó, Santa Catarina, and have evolved through significant changes: new connections, emerging technologies, and new customer and user demands. We have expanded our presence across several cities in the states of Rio Grande do Sul, Santa Catarina, and Paraná, always maintaining excellent service and transparent, honest relationships.\n\n \n\nIn 2021, we won the 5G auction and took on the mission of bringing this innovative technology to 670 municipalities with up to 30 thousand inhabitants by the end of 2029. This milestone in our history has come with numerous recognitions from Anatel, including Best Broadband Provider in Southern Brazil for six consecutive years!\n\n \n\nWe develop solutions for people's future and create growth opportunities for those who make things happen! 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