IT TECHNICIAN II

Description

Job Summary: This temporary IT Technician role involves comprehensive hardware and software support, system optimization, and application management, requiring strong technical skills and problem-solving abilities. Key Highlights: 1. Hardware and software support and maintenance 2. Operating system and application optimization 3. IT inventory management and troubleshooting **About the Position:** **TEMPORARY VACATION COVERAGE:** IT TECHNICIAN II. **° Working Hours:** From 08:00 to 12:00 and from 13:00 to 17:00, Monday through Friday (subject to change at the company's or client's discretion). **° Work Location Address:** Gloria, Joinville /SC. **° Employment Type:** CLT, fully on-site. **° What We Are Looking For:** **Education:** Completed Technical or Bachelor's degree in IT (completed or currently pursuing); **Computer Skills:** Microsoft Office Suite (Word, Excel, PowerPoint); **Language:** Technical English; **Experience:** 2 years. ° Essential Job Responsibilities (Duties/Tasks): **Equipment/Hardware Support and Maintenance:** Install or remove equipment; Install or remove equipment components; Configure equipment; Assemble or disassemble equipment; Move equipment; Perform basic preventive or corrective maintenance on equipment; Contact technical assistance for warranty-covered equipment repairs; Identify required parts for repairing non-warranty computers; Replace defective computer components or peripherals; Maintain hardware and software inventory; Replace defective parts; Register equipment assets; Identify and resolve hardware issues; Install backup equipment when immediate resolution is not possible; Operating system support; Install or reinstall operating systems; Install operating system patches and updates; Install device drivers; Install digital certificates; Deploy standardized images of operating systems, applications, and configurations; Configure operating systems; Configure computer networks; Configure computer printing; Configure user profiles; Configure folder sharing; Map shared folders or printers on the network; Format file systems; Optimize operating system performance; Resolve language-related issues; Troubleshoot operating system issues; Troubleshoot driver-related issues; Troubleshoot video-related issues; Troubleshoot disk-related issues; Troubleshoot input/output device issues; Troubleshoot advanced power management configuration issues. **Application and Software Support:** Install or reinstall applications and software; Install application and software patches and updates; Uninstall applications and software; Configure applications and software; **NOTE:** These are some of the tasks involved; please consult the responsible recruiter for additional details. ° Required Specific Knowledge, Certificates, and Certifications: Hardware maintenance and software configuration. **° Essential Personal Attributes for This Role:** Maturity level, vision, leadership, interest, information confidentiality, concentration, agility, strong communication skills, and professional demeanor. **° What We Offer:** Salary: R$ 3\.115,00\. Meal Allowance: R$ 31.00 per workday; Transportation Allowance per workday (6% employee contribution); SESC Membership; Life Insurance; Health Plan; Dental Plan; **Others:** GoGood. **Minimum Education Level:** Bachelor's Degree Willingness to travel