Description
Job Summary:
A professional to track customer orders, formalize them in the system, and assist the Analyst in managing the customer portfolio, with experience in customer service and Excel.
Key Highlights:
1. Customer order tracking and formalization
2. Direct support to the Analyst in customer portfolio management
3. Experience in customer service/post-sales
**Required Education:**
Currently pursuing or completed undergraduate degree in: Business Administration, Management Processes, or related fields.
**Responsibilities:**
Track orders via customer portals;
Formalize customer purchase orders in the system;
Monitor delivery deadlines;
Open follow-up service tickets;
Assist the Analyst responsible for the customer portfolio.
**Desired Experience:**
Previous work experience in customer service/post-sales areas;
Customer service experience;
Intermediate Excel skills; Microsoft Office suite.
Minimum Education Level: Bachelor's Degree
* MEAL VOUCHER
* PHARMACY BENEFIT PLAN
* LIFE INSURANCE
* HEALTH INSURANCE
* DENTAL INSURANCE
* TRANSPORTATION VOUCHER