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Job Summary: We are seeking a SalesOps professional to provide operational and strategic support to the sales department, ensuring data integrity and optimizing processes to impact the retail sector. Key Highlights: 1. Work in SalesOps, providing operational and strategic support to the sales department 2. Impact the retail, industrial, technology, and consumer sectors 3. Opportunity to challenge yourself alongside the largest players in the national market Neogrid is a publicly traded company (B3: NGRD3\) and a reference in **retail, industrial, and distribution technology and data intelligence**. For over 26 years, we have developed solutions that connect the entire consumption and supply chain, enabling our customers to make faster, smarter, and more profitable decisions. We are looking for people focused on continuous improvement, capable of guiding themselves by real and actionable business metrics, and who can help us impact the retail, industrial, technology, and consumer sectors. At Neogrid, we exist for our customers, and we dedicate ourselves daily to delivering the best results with excellence. We believe in the power of **diversity**, which broadens perspectives, fosters inclusion, and drives growth. Here, you will have the opportunity to demonstrate your value and challenge yourself, helping **the largest players in the national market** keep their businesses aligned with consumer demands! **Responsibilities and Duties** **In this role, you will:** * Work within the SalesOps team, providing operational and strategic support to the sales department; * Update and maintain account, customer, and opportunity records in the CRM, ensuring data integrity and quality; * Support the collection, validation, and structuring of information for commercial proposals in partnership with sales representatives; * Ensure correct integration and consistency of data between CRM and ERP systems; * Manage and update commercial contracts, ensuring compliance with internal policies; * Support the resolution of pending issues related to billing, registration, and sales workflows, collaborating with respective departments; * Proactively identify and suggest improvements to commercial processes, workflows, and systems; * Prioritize recurring and ad-hoc requests, balancing deadlines and deliveries with autonomy and organization; * Address questions and guide sales department users on CRM usage and related processes; * Analyze data and information on opportunities in the sales funnel to support indicator accuracy and insight generation. **Requirements and Qualifications** **To succeed in this role, you should have:** * Advanced proficiency in Microsoft Office Suite, with emphasis on Excel; * Experience providing service and support to internal customers (e.g., sales teams, customer success, or pre-sales); * Strong written and verbal communication skills; * A collaborative mindset; * Analytical vision to critically assess team and department-wide processes; * Ability to learn quickly and adapt to change; * Organizational skills regarding deliverables; * Autonomy to perform day-to-day activities; * Proactivity. **It would be a** ***plus*** **if you have:** * Knowledge of CRM platforms (Dynamics 365 or HubSpot); * Experience with ERP systems and system integration workflows; * Familiarity with B2B or SaaS commercial processes (customer registration, sales pipeline, proposals, and billing); * Basic understanding of data governance and commercial operations. **Additional Information** At Neogrid, People Matter. Therefore, we offer benefits that support the personal and professional development of our people. Our opportunities are **Remote or Hybrid**, exclusively for candidates residing in Brazil! We offer **Flexibility** in working hours! We provide **Health Insurance**, **Dental Insurance**, and **Life Insurance** (all extendable to legal dependents). We offer **Medication Allowance**, extendable to children! We provide **Transportation Voucher** or **Parking Allowance**, for those living in cities where we have offices! With our **Flexible Meal/Food Voucher**, you decide how to use it. We support your well-being through **Wellhub** (formerly **Gympass**) and **TotalPass**. During your birthday month, you are entitled to a day off — **on the date of your choice**, to rest as you wish. Count on our parental support program, **NeoBaby**, focused on new mothers and fathers! We offer **Unico Skill**, an educational solution for external training aimed at continuous development. We provide **Childcare Allowance** and **Extended Parental Leave** of **6 months** for mothers and **30 days** for fathers. We have a **Referral Program**, bonuses, and much more! *Whew! Now all we need is you joining us.* **Who We Are** Born from an ambitious dream, Neogrid entered the world destined for greatness! For 26 years, we have built a powerful ecosystem of technology and data intelligence — the only one capable of connecting and empowering retail and industry to sell more, with higher margins. We possess a solid foundation of customers, data, technology, and security to sustain large-scale operations through actionable insights that support our clients’ business planning and execution. Today, over 8,000 companies — including the largest industries and retailers in Brazil and worldwide — use Neogrid solutions to optimize their operations. Our remote or hybrid work model is supported by offices in Joinville, São Paulo, and Florianópolis, offering spaces for collaboration, exchange, and celebration with our people. **The Neogrid Way** Our culture is alive and strong in everything we do: in gestures of collaboration, dedication to our customers, and the initiative to go beyond to achieve outstanding results. This is our way of being!
