Description
Job Summary:
As a Picker, you are responsible for ensuring efficiency and accuracy in picking goods for e-commerce and delivery customers, guaranteeing service quality and customer satisfaction.
Key Highlights:
1. Customer service via phone and WhatsApp
2. Accurate picking and verification of products
3. Support for store organization and operations
#### **About the position:**
As a Picker, you will be responsible for ensuring efficiency and accuracy in picking goods requested by customers through e-commerce and delivery channels. Your role is essential to guaranteeing service quality and customer satisfaction—from initial contact through to final preparation for delivery.
#### **Main responsibilities:**
* Provide customer service via phone and WhatsApp, offering support and information as needed.
* Pick products according to received orders, ensuring item accuracy.
* Verify picked goods against customer requests to confirm compliance.
* Support various store departments, contributing to overall organization and smooth operations.
* Assist with cleaning and organizing product/picking boxes and freezers.
* Help organize deliveries, ensuring orders are ready and properly labeled.
#### **Mandatory requirements:**
* Completed high school education.
* Minimum 6 months of experience as a Picker or in a similar role.
#### **Benefits:**
* On-site cafeteria.
* Health insurance plan.
* Dental insurance plan.
* Group life insurance.
#### **Work schedule and hours:**
Availability to work at any store within the group.