Job Summary: Responsible for receiving, verifying, and sorting products; managing inventory; arranging shipments and returns; and ensuring high-quality service to both internal and external customers. Key Highlights: 1. Product receipt, verification, and sorting management 2. Customer service and support for internal and external customers 3. Inventory control and entry into a dedicated system **Job Description:** Receive product requisitions, verify proper completion and authorization of documents, check inventory availability, and record outgoing transactions in a dedicated system; Sort products to fulfill demand from various departments across the network, and arrange delivery to the responsible party; Deliver received materials to requesting departments, obtain signature confirmation of delivery to finalize requisitions and update the system accordingly; Receive products, verifying batch numbers, package integrity, and consistency between ordered/purchased items and delivered goods, as well as invoice data; Support the return process for products incompatible with specifications outlined in purchase orders, requisitions, and invoices; Record and/or forward, as required, customer and visitor requests to the relevant department, aiming to resolve or clarify inquiries and provide humane service; Ensure high-quality service to internal and external customers in accordance with institutional procedures, safeguarding the organization’s image and customer satisfaction; Comply with procedures, policies, programs, standards, rules, institutional guidelines, Functional Code, Integrity Code, and applicable legislation related to the position. **Requirements:** Completed high school education; Familiarity with merchandise receipt and invoice verification is desirable.
João Silva
Indeed · HR
João Silva
Indeed · HR
