Logistics Operator

Description

Job Summary: A logistics professional responsible for receiving, checking, picking, and moving goods, ensuring inventory quality and organization. Key Highlights: 1. Experience in receiving, checking, and picking goods 2. Maintaining inventory quality and reliability 3. Focus on customer satisfaction and workplace organization **What We Expect From You:** * Completed high school education. * Experience in receiving, checking, picking, and moving goods. * Experience with the SAP system will be considered a plus. * Prioritization skills are desirable. * Ability to learn, practice, and consistently adhere to company procedures, policies, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A Day in the Life of a Logistics Operator:** * RECEIVING GOODS: + Performs quantitative and qualitative inspection of both commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying general condition, supplier, length, reference, shade, expiration date, etc. + Prepares physical space and necessary equipment for proper receiving, avoiding loss of productivity during inspection. + Records all relevant details about received goods (quantities, apparent condition, expiration dates, etc.) in the inspection report, ensuring quality and preventing losses. + Stores goods in the correct warehouse location by reading the receiving slip to expedite future order assembly for pickup or delivery. + Labels products missing or defective barcodes and applies security labels to theft-sensitive items, ensuring goods delivered to stores are ready for sale. + Sorts goods according to flow typology—store goods versus warehouse goods. + Releases goods for storage in the Store or Warehouse by contacting the Replenishment or Storage team to carry out storage (receiving note). + Conducts anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, optimizing vehicle flow in the Goods Receiving yard and ensuring proper handling of material handling equipment (e.g., pallet jacks, cages). + Keeps equipment, tools, and PPE (Personal Protective Equipment) organized. + Stacks pallets safely to prevent damage to property and people. + Maintains a clean and organized receiving area to help combat shrinkage and prevent workplace accidents. + Receives shrinkage reports validated by the Commercial Department, performs qualitative and quantitative inspections, and places shrinkage-labeled items in the designated disposal area. + Receives supplier returns validated by the Commercial Department, conducts qualitative and quantitative inspections, and schedules pickups. + Receives shipments for Technical Support, performs qualitative and quantitative inspections, and schedules pickups. * PICKUP AND HOME DELIVERY: + Picks RSS (Reserve Stock), identifies products, and notifies the Commercial Department of the pick. + Assigns physical locations for goods, maintaining physical space reservation and rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, loading them into the customer’s vehicle. + Picks and inspects goods, verifying all items listed on the issued order, then makes them available for customer pickup at the Goods Pickup Area or for carrier dispatch (home delivery). * REPLENISHMENT: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores goods and ensures inventory quality and reliability. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (e.g., addresses, phone numbers, delivery dates, references, availability), organizes orders chronologically, and releases them for billing. + Provides telephone customer service regarding delivery timelines. + Informs the Logistics Supervisor of any issues involving the picking team, operations, or products. + Assists the Logistics Supervisor in smooth warehouse location management (e.g., setup, rotating inventories). + Handles daily processing of canceled RSS orders. + Records shrinkage incidents identified during goods picking. + Maintains good relations and serves as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serves as the point of contact for the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our journey! Wishing you good luck in your application process! Don’t forget to visit one of our stores to learn more about what it means to be part of our team—see firsthand the people delivering the best experiences for our customers. We promote diversity and inclusion; therefore, all positions are open to Persons with Disabilities (PwD). \#WeBuildCareers