Description
Job Summary:
Customer service professional responsible for handling customer interactions, recording them, and contributing to the continuous improvement of processes, with emphasis on communication and teamwork.
Key Highlights:
1. Customer service and request registration
2. Focus on results and continuous improvement
3. Ability to work in a team and proactivity
Description: Apply quickly via email:
Requirements and Qualifications:
* Currently enrolled in studies
* Strong verbal and written communication skills
* Availability to work during business hours
* Proactive attitude and focus on results
Desirable:
* Prior experience in customer service
* Ability to work in a team
* Conflict resolution skills
Responsibilities and Duties:
* Respond to customer requests
* Record customer interactions in the system
* Contribute to continuous improvement
* Participate in team meetings for goal and KPI alignment
Benefits: Transportation allowance, Company meal benefit of BRL 250.00
Work Schedule: WORK HOURS: 4:30 PM to 9:30 PM, Sundays with rotating days off
Knowledge:
Education: Technical high school education — currently pursuing
Behavioral Skills: Communication, Public speaking, Interpersonal relationships
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