Description
Job Summary:
We are seeking a VIP Lounge Receptionist for an airport location, responsible for greeting and assisting passengers, providing information, and ensuring environmental security.
Key Highlights:
1. VIP Lounge passenger service for native and foreign travelers
2. Daily work coordination and organization
3. Clear, discreet, and courteous communication
We are a company specializing in airport VIP Lounge services.
We are looking for a **Receptionist** for our unit located inside the **Salvador International Airport \- BA**
**Responsibilities and Duties**
* Greet and provide support services to native and foreign passengers.
* Provide access-related information.
* Observe internal security protocols, verifying documents and client credibility.
* Assess passengers' needs during their stay in our facility.
* Organize information and plan daily tasks.
* Independently coordinate one's own workload and attend to requests from external and internal visitors.
* Understand activities performed by various departments and appropriately route requests from external and internal visitors.
* Communicate clearly and discreetly.
* Be attentive and kind.
* Be proactive and collaborative.
* Comply with instructions from immediate supervisors and report any anomalies occurring in the work environment.
**Requirements and Qualifications**
* Completed High School education.
* Strong communication skills.
* Customer service experience.
* Hotel or airport reception experience is preferred.
* Ability to work effectively in a team.
* Adaptability to a dynamic environment.
* Organizational skills and attention to detail.
* Advanced or at least intermediate English proficiency.
* Intermediate Spanish (preferred).
**Additional Information**
* **Work Schedule:** 6 days on, 1 day off, with a 6-hour shift.
* **Shift Hours:** 11:00–17:00 or 16:00–22:00
**We Offer:**
* Meal Voucher
* Food Allowance
* Transportation Voucher or Fuel Allowance
* Dental Plan
* Gym Membership \- Totalpass
* Birthday Leave \- Day Off