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Job Summary: Clinical receptionist providing humanized, empathetic, and welcoming service, focused on supporting families, children, and adolescents. Key Highlights: 1. Humanized and welcoming service to families and patients 2. Full schedule management and administrative support 3. Assistance in communication with health insurance plans A healthcare and child development company based in Salvador is seeking a professional to work at its clinical reception desk. We are looking for a candidate who combines administrative competencies with highly humanized, empathetic, and welcoming service, focused on supporting families, children, and adolescents. ### **Main Responsibilities** * Greet families and patients in a welcoming and respectful manner. * Manage schedules comprehensively: appointments, rescheduling, cancellations, and confirmations via WhatsApp or phone. * Guide families on clinic operations, hours, and rules. * Respond to messages and e\-mails clearly and empathetically. * Perform administrative records (attendance, absences, contacts) and provide basic support for payments and invoices. * Support relationships with health insurance plans by guiding families on authorizations and referral processes. ### **Requirements and Qualifications** * **Education:** Completed High School. * **Experience:** Clinical or medical office reception experience (preferably with focus on pediatrics or multidisciplinary settings). * **Skills:** Proficiency in WhatsApp Business, e\-mail, and scheduling tools. * **Profile:** Excellent communication skills, empathy, organization, and ability to manage multiple tasks simultaneously. ### **What We Offer** * **Compensation:** R$ 1800 \+ R$ 300.00 stipend\. * **Employment Type:** CLT regime. * **Benefits:** Meal/Voucher and Transportation Allowance. * **Working Hours:** Monday, 1:00 PM to 7:30 PM; Tuesday through Friday, 9:00 AM to 7:30 PM\. * **Work Location:** Av. Tancredo Neves, Salvador \- BA. Minimum Education Level: High School (Secondary Education)
