Description
Job Summary:
Professional to lead and support operational teams, handling problem resolution, report preparation, and customer communication.
Key Highlights:
1. Leadership and operational team support
2. Problem solving and routine management
3. Direct customer contact
**Responsibilities:**
* Lead and support operational teams in daily activities, ensuring compliance with procedures and targets;
* Monitor employee performance and provide appropriate guidance whenever necessary;
* Manage work schedules, working hours, timekeeping, absences, and team coverage;
* Address operational problems, field conflicts, and unforeseen events;
* Prepare operational reports and support management with routine indicators and information;
* Maintain direct contact with customers, ensuring adherence to agreed standards.
**Mandatory Requirements:**
* Prior leadership experience
* Currently enrolled in or completed undergraduate studies (Mandatory)
* Full-time availability
* Availability for interstate travel
* Personal transportation (car or motorcycle)
* Valid driver's license
**Benefits:**
* Meal allowance: BRL 13.00 per day
* Transportation allowance or fuel subsidy
* Dental plan
* Bonus of BRL 200.00
* Group life insurance
* Pharmacy discounts (Drogasil and Droga Raia)
* Pregnancy support program
* Partnerships with higher education institutions
**Work schedule and hours:**
6 days on / 1 day off; 11:40 AM to 8:00 PM
**Unit address:**
Rua Barros Falcão, 21, Matatu de Brotas \- Salvador
Minimum Education Level: High School (Secondary Education)