Job Summary: We are seeking individuals who are passionate about service and eager to learn, challenge themselves, and grow alongside the company’s expansion—supporting the quality of the customer journey. Key Highlights: 1. Collaborate with internal departments to ensure customer quality 2. Support continuous improvement initiatives and strategies 3. Strong ability to communicate clearly, empathetically, and objectively **A BRAZILIAN COMPANY BUILT ON TALENT, PASSION, ENTHUSIASM, AND CHALLENGES!** Hi, we’re **VAMOS**! A unique ecosystem offering alternatives for renewing and expanding Brazil’s vehicle fleet. Accordingly, we build our business daily on two pillars: renewal and innovation—consistently enhancing our customers’ performance and profitability. Our journey is driven by responsibility toward every **CUSTOMER**, commitment to our **PEOPLE**, **SIMPLICITY** in our distinctive way of being and doing, **OWNER MINDSET** in our daily actions, ensuring **SUSTAINABILITY** in everything we do, and treating **PROFIT** as the guarantee of renewing our cycles. We seek individuals who embody simplicity, passion for service, and eagerness to learn, challenge themselves, and grow alongside the company. If this describes you—and you want to work in an environment where our PEOPLE truly make a difference—explore our open positions or submit your resume to our talent pool. All selection processes conducted by **VAMOS** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** * + Monitor and analyze the company’s NPS results; + Manage fleet maintenance, spare parts inventory, and work order issuance; + Procure spare parts, track deliveries, and negotiate with suppliers; + Maintain and update customer records accurately; + Collaborate with internal departments to ensure quality throughout the customer journey; + Support continuous improvement initiatives and strategies based on customer feedback; + Strong ability to communicate clearly, empathetically, and objectively; + Organizational skills and attention to detail for data updates and contact follow-up; **Requirements and Qualifications** * + Completed High School education; + Prior experience in administrative and logistics processes; + Intermediate proficiency in Microsoft Office suite; + Easy access to the Candeias–BA region required; + Valid Brazilian driver’s license (Category B) mandatory; **Additional Information** We offer the traditional benefits you already know—and go beyond: * **Benefits Club:** An exclusive platform offering discounts across multiple categories—gastronomy, entertainment, services, education, leisure, and sports. * **Connected to You:** A dedicated 24/7 confidential support channel for you and your family, providing psychological, social, financial, legal, and other specialized assistance. * Extended **Maternity** and **Paternity Leave**, plus a **Birth Kit** for new mothers and fathers. * We understand how vital children’s and adolescents’ education is. At **VAMOS**, we support our people by helping cover the cost of their children’s **school supplies**. * **VAMOS University:** A platform designed for your self-development and continuous learning.  * **Veterans Event:** We recognize and celebrate our long-serving team members through special events for those completing 15+ years with us. * **Mom’s Corner:** Dedicated spaces at our headquarters in Itaim Bibi and Administrative Headquarters in Mogi das Cruzes—designed for mothers returning from maternity leave who wish to **continue breastfeeding**. These private, comfortable areas provide all necessary **equipment for expressing and storing breast milk**. **** * **Totalpass:** To help you care for your quality of life, health, and well-being. * **School Supplies Kit** offered at accessible prices (to ensure high-quality materials at great value).  * **Pet Love:** Because we also care for your four-legged family member—this special benefit supports your pet’s well-being. **We’re thrilled to have you here!** At VAMOS, we believe people are our greatest differentiator. We are an ecosystem transforming transportation and mobility through innovation, simplicity, and purpose—all grounded in strong values aligned with ESG principles, now further strengthened by our new strategic lens: **YES+TOGETHER**. **YES+TOGETHER** represents how we aim to advance in 2026: **YES** stands for *simplify*, *add up*, and *move forward together*. **TOGETHER** stands for *partnership*, *ownership*, and *purpose*. This combination drives our decisions, our culture, and our way of working—always focused on what truly matters: people. Here, you’ll find real opportunities for growth, development, and ownership. We actively include underrepresented groups and value diversity in all its forms. Our job openings are open to everyone, regardless of gender, race, sexual orientation, religion, or disability. We seek talents who share our passion for customers, focus on results, and desire to build the future with simplicity and collaboration. **Our Values Drive Us:** * **Customer**: The reason for our existence. * **People**: What makes us unique. * **Simplicity**: Be simple to be agile. * **Owner Mindset**: If it were mine, I’d do it better. * **Sustainability**: Every action counts. * **Profit**: Everyone’s mission—to grow and keep innovating. And now, with **YES+TOGETHER**, we reinforce our ambition to do even more and better: act with purpose, strengthen partnerships, accelerate progress, and jointly build an ecosystem that is increasingly human, efficient, and connected. If you believe you can make a difference and want to build your career in a collaborative, safe, and opportunity-rich environment, **LET’S GO TOGETHER**. Because here, **PEOPLE ARE OUR BUSINESS**.