Job Summary: We are seeking a commercial professional who thinks and acts from the customer's perspective, committed to continuous learning and development, and flexible enough to pursue innovative and sustainable solutions. Key Highlights: 1. Prospect and monetize clients in high-value condominiums. 2. Foster client loyalty and retention by delivering a differentiated experience. 3. Manage the portfolio of condominiums and sales performance indicators. Description: We are looking for someone who: * Thinks and acts from the customer's perspective. Demonstrates interest and curiosity about customers, their behaviors, and preferences—aiming to meet and exceed their expectations; * Shows a consistent commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Actively seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. To join our team, the following are essential: * Reside in Salvador; * Bachelor's degree in Business Administration, Marketing, Commercial Management, or related fields; * Prior experience in commercial processes and portfolio management; * Personal vehicle and Brazilian driver's license (Category B). What to expect on a daily basis: * Work with high-value condominiums, prospecting new clients for Claro fixed and mobile products; * Monetize existing Claro customers by offering additional company services—especially mobile—or upgrading their current offerings; * Foster loyalty and retention among high-value condominium clients by delivering a market-differentiating experience; * Manage a pre-established portfolio of condominiums, being fully responsible for all sales, quality, and customer base metrics; * Maintain strong relationships with internal support, technical, and commercial teams; * Conduct on-site shifts at condominiums to drive sales and client retention; * Provide emergency support for issues arising within your assigned condominium portfolio; * Execute marketing initiatives across your condominium portfolio; * Increase penetration within characterized condominiums; 2512250202491697568
João Silva
Indeed · HR
João Silva
Indeed · HR
