Junior Microinformatics Analyst - Cabula Unit

Description

Job Summary: Join the Field Service team to resolve software and hardware issues, provide user support, and maintain operational technology infrastructure. Key Highlights: 1. Computer and peripheral maintenance 2. User and network environment support 3. Assistance with troubleshooting and IT supply control If you enjoy solving software and hardware-related issues, join the Field Service team. **Responsibilities and Duties** * Computer and peripheral maintenance; full computer relocations; * Analysis of client software installed on company machines; * User support; * Network environment support; * Domain environment support; * Troubleshooting assistance; * IT supply control; * On-site and remote user support; * Maintenance of operational technology infrastructure. **Requirements and Qualifications** **Mandatory:** * Basic networking knowledge; * Basic domain knowledge; * Basic telecommunications knowledge; * Technical English; * Prior experience in this role is a plus. **Additional Information** **This position requires PRESENCE ON-SITE.** **Salary** 2\.287 **Working Hours** From 12:12 PM to 10:00 PM **Work Schedule** 220 hours/month \| Rotating 5x2 schedule \- **Days Off**: Sunday and Saturday **Work Location:** Cabula Unit **Driven by AI. Connected by People.** Atento has been a benchmark in the BPO industry for many years. Now, we’re taking it further—leading the Business Transformation Outsourcing (BTO) movement, a new way to transform customer experience. We achieve this by combining **consulting, artificial intelligence, people empowerment, and operational excellence.** **Our strength lies in our people.** Passionate specialists who make technology simple, effective, and impactful. If this purpose resonates with you, if you value empathy, and believe technology should serve people, join us! Here, you’ll be part of transformative experiences that foster real connections and tangible results. **Explore our other Career Portals too:** Atento Portal – for customer service roles (chat, voice, email, etc.); Atento Digital Portal – for digital marketing and social media professionals; Atento IT Portal – dedicated to technology talents; Atento PAP Portal – for door-to-door sales representatives/supervisors; Interfile – offering back-office and process management solution roles; PCD Portal – exclusively for persons with disabilities. Tip: Keep your profile updated and complete, and aim to finish one application before starting another, agreed?