ADMINISTRATIVE CONCIERGE SUPERVISOR

Description

Job Summary: Manage the administrative operations of an integrative health and wellness clinic, focusing on excellence in customer service and process optimization. Key Highlights: 1. Work in an integrative health and wellness clinic 2. Focus on premium customer experience and appointment scheduling 3. Administrative supervision and basic financial support **WORK IN AN INTEGRATIVE MEDICAL HEALTH AND WELL\-BEING CLINIC** **Responsibilities:** * Greet clients with a premium demeanor, ensuring a welcoming and personalized experience. * Manage appointment schedules for consultations, procedures, and courses together with receptionists. * Conduct pre- and post-appointment follow-up with clients. * Organize and optimize professionals' schedules to avoid idle time and conflicts. * Confirm appointments to actively reduce no-shows. * Ensure organization of rooms, facilities, and budget control for purchasing supplies and materials. * Support basic financial management, including data entry, reconciliation, and payment organization. * Supervise issuance of receipts, invoices, documents, and contracts. * Support implementation of routines and checklists, and maintain visual standards of the environment. **Requirements:** * Completed bachelor's degree (in Administration, Health, or related fields). * Proven experience in leadership or administrative supervision roles. * Experience in customer service, preferably catering to high-end clientele. * Familiarity with basic financial controls, procurement routines, and budgeting. * Proficiency in computer applications, Microsoft Office (Excel), and ease of use with management software or CRM systems. **Salary and Benefits:** * R$ 3\.200,00 \+ Commission \+ Meal Voucher \+ Food Voucher \+ Transportation Voucher \+ Profit and Results Sharing (PLR) \+ WellHub **Location and Schedule:** * Paralela, Salvador/BA. * Monday to Friday during business hours, and alternate Saturdays from 9:00 AM to 5:00 PM