Receptionist

Description

Job Summary: The professional will be responsible for initial customer service, conflict resolution, service presentation, and product sales at Auto Centers, ensuring safety and peace of mind for customers. Key Highlights: 1. Initial and welcoming customer service at Auto Centers. 2. Conflict resolution and presentation of service portfolio. 3. Product sales with focus on customer satisfaction. **We are seeking a Receptionist for Salvador:** **Reporting to the area manager, your responsibilities will include:** * Providing initial customer service at Auto Center locations, offering safety, dynamism, flexibility, and peace of mind to customers; * Resolving conflicts and discrepancies during customer interactions; * Presenting the available service portfolio and providing guidance within the Auto Center; * Handling pre-inspection assessments and customer registration. * Product sales **Requirements** * Completed high school education or a technical course in Administration; * Experience as a Receptionist in retail stores; * Possession of driver's license category B and ability to drive; * Prior experience in face-to-face customer service; * Previous experience in Auto Centers is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office Suite; * Strong communication skills, organizational ability, and proactivity; * Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries. Employment Type: Full-time, Permanent CLT Benefits: * Transportation allowance Selection Question(s): * Do you hold a driver's license AB? Experience: * Sales (Mandatory)