Specimen Collection / Reception

Description

Job Summary: Provide courteous and efficient patient service, including patient registration, test authorization, procedural instructions, and collection of biological specimens, in accordance with protocols, biosafety standards, and quality requirements. Key Highlights: 1. Humanized and welcoming patient care. 2. Collection of blood and other biological specimens. 3. Compliance with biosafety and quality standards. Provide courteous and efficient patient service; perform patient registration and test authorization; deliver instructions regarding laboratory procedures; and collect biological specimens, adhering to technical protocols, biosafety standards, and laboratory quality requirements. Main Responsibilities * Receive patients with humanized and welcoming service. * Register patients and verify identification documents. * Process test authorizations with health insurance providers. * Instruct patients on test preparation and specimen collection procedures. * Collect blood and other biological specimens according to established protocols. * Identify, package, and dispatch samples for analysis. * Organize and manage materials used during specimen collection. * Maintain cleanliness and order in the collection and reception area. * Comply with biosafety, quality, and information confidentiality standards. * Support the laboratory team in administrative and operational routines. Requirements + Completed high school education. + Technical course in Clinical Analysis or Nursing. + Experience in blood collection and public-facing service. + Knowledge of computer applications and laboratory information systems is an advantage. + Experience in health insurance authorization will be considered an advantage. Competencies + Clear and courteous communication. + Organization and attention to detail. + Empathy and humanized service orientation. + Agility and proactivity. + Professional responsibility and ethics. + Ability to interact effectively with diverse patient profiles.