Administrative Supervisor

Description

Job Summary: We are seeking an Administrative Supervisor with leadership skills, strategic vision, and a results-oriented mindset to supervise administrative routines and ensure operational efficiency. Key Highlights: 1. Leadership and management of administrative teams with a focus on results. 2. Optimization of administrative processes and student experience. 3. Integration of administrative, commercial, and financial departments. **Administrative Supervisor** We are looking for an **Administrative Supervisor** with leadership capabilities, strategic vision, and a results-driven approach to oversee the unit's administrative routines, ensuring operational efficiency in **enrollment, student support, financial assistance, and commercial support** processes. If you possess strong team leadership skills, process organization abilities, and a commitment to delivering excellent service, this opportunity is for you. **Key Responsibilities** * Supervise the unit’s administrative routines, ensuring organization and adherence to established processes; * Lead student support, student service, and financial routine teams; * Monitor performance indicators and propose continuous improvements; * Support commercial operations by ensuring agility in enrollments and formalizations; * Monitor delinquency and follow up on collection actions; * Ensure excellence in student service, promoting responsiveness and efficient resolution; * Develop the team through coaching, feedback, and training; * Guarantee achievement of operational and administrative goals; * Facilitate integration among administrative, commercial, and financial departments; * Identify opportunities to improve processes and enhance the student experience. **Requirements** * Bachelor’s degree **in progress or completed** in Business Administration, Commercial Management, Managerial Processes, Financial Management, or related fields; * Experience in **administrative leadership**, preferably within the education sector; * Hands-on experience with student service, student support, and financial processes; * Knowledge of operational KPIs and team management; * Intermediate proficiency in Microsoft Office suite; * Analytical, organized, and results-oriented profile. **Desired Competencies** * Leadership and people management; * Clear and assertive communication; * Organization and planning; * Analytical ability; * Proactivity; * Results orientation; * Emotional intelligence; * Problem-solving; * Priority management; * Strategic vision. **Profile We Seek** We seek a professional capable of leading operational teams, ensuring high performance in administrative processes, and delivering an outstanding student experience. Essential attributes include: * Strong yet collaborative leadership style; * Decision-making capability; * Comfort working with targets; * Organization and discipline; * Sense of urgency; * Commitment to results; * Ability to handle multiple simultaneous demands. **Advantages** * Experience in the education sector; * Knowledge of enrollment and retention processes; * Experience with CRM and academic management systems; * Experience in collections and financial KPIs. **What We Expect From This Professional** We expect someone with an integrated view of administrative operations—capable of efficiently leading teams and ensuring seamless coordination among student service, commercial, and financial functions—directly contributing to the unit’s success. **Benefits** * Market-competitive salary; * Transportation allowance; * Meal voucher; * Professional growth opportunities; * Collaborative, results-oriented work environment. **How to Apply** Submit your resume and join a team focused on operational excellence, continuous development, and results. Compensation: Up to R$3\.200,00 per month Work Location: On-site