### **JOB DESCRIPTION** * Work under direct supervision, being guided in all stages of activities, requiring training and sufficient experience to perform the simpler tasks included in the position; * Supervise the team assigned to contracts, fixed or mobile, ensuring they start their activities with appropriate attire, equipment, and necessary materials, assigning responsibilities and duties for execution of operational processes according to standards and protocols established in procedures; * Monitor mobile teams, floor treatment, gardening, and post-construction services, creating schedules and ensuring service fulfillment meets client needs and established deadlines; * Conduct site visits, collect data for budgeting, quote necessary materials for service use, negotiate prices and delivery times with suppliers and clients; * Maintain contact with contract managers under your responsibility, respond to their requests, set priorities, propose solutions for issues, ensuring proper execution of planned activities according to operational standards; * Supervise the contract under your management, checking schedule and routine execution, making adjustments and suggestions upon approval by the operations manager and according to client needs; * Provide individual or group guidance to employees, monitor disciplinary conduct and technical performance, taking appropriate actions according to the code of conduct; * Integrate newly promoted or hired leaders by developing and delivering technical and operational training to develop them according to contract requirements; * Assist in preparing work schedules and staff rotation, vacation planning, overtime control, recording in specific documents and/or spreadsheets, ensuring daily team presence at workstations; * Identify employees with suitable profiles for internal selection processes; * Perform, when necessary, administrative tasks related to contract controls; * Ensure scheduled trainings are conducted, informing relevant departments of operational needs, arranging employee releases for participation, ensuring established procedures are properly applied; * Participate in trainings, lectures, projects, meetings, and changes promoted by ApoioEcolimp, assessing the need to replicate information to subordinates; * Ensure the new employee checklist process is completed according to established routines, clarifying disciplinary rules, work instructions, safety regulations, and department visits to ensure proper onboarding; * Produce descriptive reports regarding site visits and operational progress on contracts; * Inspect facilities, observing overall cleanliness, considering executed routines and schedules, providing guidance and monitoring Cleaning Supervisors or Team Leaders; * Manage material costs, checking inventory control, placing supply orders, controlling expiration dates, monitoring stock levels and storage conditions to meet contract needs; * Participate in activities and documentation required for CIPA organization within the contract; * Monitor contract management results related to personnel control (absences, medical certificates, leaves, and terminations) through records and controls, arranging employee assignments to cover absences in departments, ensuring proper handling; * Perform monthly account reporting, document collection, and data input into systems, and supervise the completion and organization of timekeeping records; * Control employee documents and records (PGR, PCMSO, CIPA, product technical sheets, technical registrations, employment documentation), according to occupational safety regulations and current legislation; * Support people management, handling conflict resolution to ensure synergy among teams under your responsibility; * Assist in implementing new contracts nationwide as needed or requested hierarchically, conducting trainings and deploying new teams, assessing client needs and distributing routines to meet expectations, ensuring excellence in service delivery; * Attend hearings as a legal representative, representing the company in judicial and administrative proceedings, if requested by the legal department; * Perform related duties according to your competencies upon request from higher management. ### **JOB REQUIREMENTS** * Computer skills – Office Suite; * Knowledge of administrative processes and routines; * Understanding of Labor Legislation – CLT; * Ability to create schedules and work shifts; * Experience in people management and team leadership; * Technical knowledge of hospital hygiene processes; * Skills in preparing descriptive reports; * Familiarity with hospital cleaning contract administration routines; * Knowledge of hospital accreditation processes; * Understanding of waste management; * Proficiency in creating charts, quantitative reports, and spreadsheets; * Basic knowledge of inventory control and organization. ### **ADDITIONAL INFORMATION** **Contract:** CLT