Administrative Assistant | SAB/GRC

Description

Job Summary: The professional will work on relationship management, handling service protocols, and addressing requests through channels such as Reclame Aqui, Procon, and NIP. Key Highlights: 1. Working with relationships with beneficiaries and dentists 2. Handling service protocols via telephone and WhatsApp 3. Handling requests through channels such as Reclame Aqui, Procon, and NIP **Dental Uni Odontological Cooperative** has been transforming smiles for nearly 41 years. With nearly one million beneficiaries and 15,000 corporate clients, it is the 6th largest dental plan operator in the country. It promotes quality of life through excellence in dental care, delivered by the best and most qualified professionals in the market. Our purpose is "Uniting people through smiles," achieved with a team of committed, high-performing employees. **What we expect from you:** Credibility and innovation in actions Commitment to excellence Valuing people Integration in relationships Clear communication Check out this opportunity if you identify with our culture! **Responsibilities and Duties** * Managing relationships with beneficiaries and dentists; * Handling service protocols via telephone and WhatsApp; * Handling requests through the following channels: Reclame Aqui, Procon, and NIP. **Requirements and Qualifications** * Completed high school education **Additional Information** Work mode: In-person Work location: Hauer, Curitiba/PR Work schedule: Monday to Friday, from 8 a.m. to 6 p.m. Benefits: * Meal voucher (VR) * Food allowance (VA) * Transportation voucher (VT) * Dental plan (Dental Uni) * Health plan (Unimed) (monthly fee \+ co-payment) * Private pension plan * Life insurance * Workplace gymnastics On September 5, 1984, Dental Uni was founded as a cooperative of dentists focused on uniting and growing professionals involved in the field, with the mission of facilitating public access to dental offices. Nearly 40 years of great effort and dedication have placed it among the largest dental assistance operators in Brazil. On March 10, 2014, the cooperative officially changed its name to Dental Uni – Odontological Cooperative. The philosophy guiding its founding remains unchanged to this day: the commitment to delivering quality dental assistance while continuously reducing treatment costs, enabling broader public access to dental offices. **Mission:** Promote oral health by creating smiles. **Vision:** Be the top choice for dental plans. **Values:** Act with credibility; Adopt an innovative attitude; Commit to excellence; Value people; Communicate clearly; Act with integrity.