Description: Requirements: * Currently pursuing or completed a degree in Information Technology * Or completed a technical course in Information Technology * Provide remote and on-site user support and assistance, including software installation, equipment configuration, diagnosis and resolution of microcomputer-related issues. * Contribute to the smooth operation of departmental processes by performing IT infrastructure support activities within the organization. * Participate in remote and on-site maintenance activities for software, applications, and IT assets, including workstations, notebooks, tablets, peripherals, networks, and mobile devices. * Perform installation, configuration, and maintenance of the user environment and all implemented services, as well as notebooks, desktops, and mobile devices. 2512150202201920946