Job Summary: A professional responsible for external technical support, customer assistance, technical problem diagnosis and resolution, and equipment delivery/pickup. Key Highlights: 1. External technical support to customers 2. Online and on-site technical support 3. Professional development with career plan The professional will conduct external technical support visits according to a defined route, providing customers with technical support for problem diagnosis and resolution. Responsibilities also include equipment and parcel delivery/pickup, as well as online technical support during internal shifts. High school diploma is required, along with strong communication skills, proactivity, organizational ability, and driver’s license categories A and B. A technical course in IT or related fields is considered an advantage. The company offers market-competitive salary, benefits (VA, VT, health insurance, dental insurance, TotalPass), and a career development plan. Working hours: Monday to Thursday, 8:00 AM to 6:00 PM; Friday until 5:50 PM, based in Benfica. Employment type: Permanent CLT Salary: R$1.621,00 – R$2.000,00 per month Benefits: * Medical insurance * Dental insurance * Free parking * Meal allowance * Food voucher * Transportation allowance