Operational Supervisor

Description

Job Summary: Supervise and guide operational teams, ensuring service execution and post coverage, while managing schedules and handling conflict resolution. Key Highlights: 1. Supervise and guide operational teams 2. Develop and manage work and vacation schedules 3. Conflict management and employee support **About the Opportunity:** **Hiring Company:** WS Soluções Corporativas **Work Location:** Salvador/BA **Work Schedule:** Monday to Thursday, 8 a.m. to 6 p.m., and Friday, 8 a.m. to 5 p.m., with availability to work weekends as required by operational demand. **Main Responsibilities:** * Supervise and guide operational teams, ensuring proper service execution and workplace post coverage. * Develop, manage, and monitor work schedules, vacations, days off, and staff reassignments. * Perform timekeeping closure and support payroll-related processes. * Handle conflict resolution and address employee requests, promoting a productive work environment. * Monitor operational indicators, productivity, and service quality. * Conduct technical visits and on-site monitoring to ensure compliance with operational processes. * Maintain continuous communication with clients and internal departments—especially Human Resources—to enhance operational efficiency and customer satisfaction. **Behavioral Competencies:** * Leadership and team management. * Clear and assertive communication. * Organization and planning. * Analytical ability and decision-making. * Teamwork and interpersonal skills. * Conflict management. * Emotional intelligence. * Sense of responsibility and commitment. Requirements: * Completed undergraduate degree. * Proven experience in Operational Supervision or Coordination roles. * Experience in developing and managing work schedules. * Knowledge of timekeeping control and payroll-related processes. * Experience covering and substituting operational posts. * Proficiency in Microsoft Office Suite. * Availability for on-site work. * Availability to work weekends as required by operational demand. * Preferred: Experience in the Facilities sector. Benefits Salary: To be negotiated. Meal allowance of BRL 38.82 per working day. Transportation voucher. Health insurance. Dental insurance. Life insurance. Important Information for Candidates: Review your resume before applying, ensuring all information is accurate and up to date. Regularly check your e-mail to track application status updates.