Administrative Assistant

Description

Job Summary: Professional responsible for supporting the company's efficient operation by performing tasks related to customer service, administrative organization, and management. Key Highlights: 1. Support the company's efficient operation 2. Perform customer service and administrative organization 3. Manage customer service activities and support various departments Technical course in Administration or currently enrolled in a higher education program. Monday to Thursday: 08:00–18:00; Friday: 08:00–17:00 Responsible for supporting the company's efficient operation by performing tasks related to customer service, administrative organization, and management of service activities. * Customer Service: * Receive and direct visitors, providing information and routing them to appropriate departments; * Answer and screen phone calls, respond to e-mails, take messages, and manage correspondence. * Serve and support external and internal customers. * Monitor daily schedules and service activities using AppHealph, Forms, and Service Control tools. * Control room occupancy and usage, supporting coordination and clinical management. * Verify and support organization of rooms and environments with materials required for therapies. * Organize, verify, and forward service control records: parental and professional signatures, correct completion, and verification against services recorded in the system. * Monitor cancellations, completed services, and no-shows. * Track service fulfillment with coordinators. * Verify completion and execution of monthly closing with clinical management. * Finalize monthly service control records and deliver information for billing. * Send billing information to families according to the billing workflow. * Support the finance department in billing workflows. * Support management and organization of internal events. * Support management and organization of external events when requested. * Support the administrative department in operations and assist other administrative staff. * Perform other similar duties requiring equivalent initiative and complexity. Minimum Education: Technical Course Desired Qualifications: * Business Administration, Higher Education * Administration, Technical Course * Transportation allowance * Meal allowance * Health insurance * Dental insurance