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High-Value Accounts Executive
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Francisco Gonçalves, 20 - Comércio, Salvador - BA, 40015-090, Brazil
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Description

**Responsibilities and Duties** **What awaits you on a daily basis:** --------------------------------- * Work with high-value condominiums, prospecting new customers for Claro products (fixed and mobile); * Increase the profitability of customers who already own some Claro product by offering the company’s other services—especially mobile—or improving their current offerings; * Retain and secure high-value condominium customers by delivering a differentiated market experience; * Manage a pre-established portfolio of condominiums, being fully responsible for all sales, quality, and customer base indicators; * Maintain strong relationships with internal support, technical, and commercial areas; * Conduct on-site shifts at condominiums to boost sales and enhance customer retention; * Provide emergency support to your assigned condominium portfolio to resolve any issues; * Execute marketing initiatives within your condominium portfolio. **Requirements and Qualifications** #### **We’re looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity in understanding customers, their behaviors, and preferences to meet—and exceed—their expectations; * Shows ongoing commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, it is essential that you:** ------------------------------------------------ * Reside in Salvador; * Hold a bachelor’s degree in Business Administration, Marketing, Management, or related fields; * Have proficiency in Microsoft Office Suite; * Have prior experience in sales, business management, and customer relationship management; * Own a vehicle and hold a valid Brazilian driver’s license (Category B). **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure you have the best possible experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food vouchers; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Partnerships and special agreements; * Longevity recognition program; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do—united by our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the country’s best and most comprehensive connectivity infrastructure. We are confirmed multicategory champions by Speedtest as Brazil’s fastest and most stable mobile internet provider and operator with the most stable Wi-Fi network, among many other accolades. We are also Brazil’s 4th most valuable brand (BrandZ). In Brazil, we operate in over 4,800 municipalities and serve more than 83 million customers. We have led portability balances for over five years—reaching 1.2 million ported lines in 2022. And there’s more: **we innovate** our products and services to better serve our users! Today, we offer solutions in **entertainment** (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial services** (Claro Pay), and more! We have an **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connection between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future—combining service delivery with social investments in **education and citizenship** projects. **So, does it match? #JoinClaro and help us build the new together!**

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR
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