**Job Opening: Customer Support – Brayan Burger** If you enjoy helping people, solving problems, and want to be part of a team that values excellence and high-quality service, this job opening is for you! At **Brayan**, we believe every customer interaction is an opportunity to strengthen our brand and build genuine connections. We are seeking a professional who is **attentive, communicative, and solution-focused** to join our **Customer Support team**. **Responsibilities and Duties** **External and internal customer support via support platforms:** Identify and assess customer needs to ensure their satisfaction. **Accurate Information:** Provide precise and complete answers using the correct methods and tools. **Complaint Resolution:** Present appropriate solutions and alternatives within a defined timeframe, ensuring follow-up until final resolution. **Recordkeeping and Reporting:** Maintain a history of customer interactions, preparing **reports on resolved and unresolved incidents**. **Continuous Improvement:** Propose adjustments and improvements to processes based on customer demands and feedback. **Requirements** **Communicative and empathetic profile** – Ability to listen and understand customer needs. **Problem-solving skills** – Focus on agile and effective solutions. **Organization and attention to detail** – Ensure complete and well-structured records. **Ability to work under pressure** – Maintain calmness and professionalism when facing challenges. **Benefits – What Brayan offers you?** **Salary:** **R$1\.672,66** **Meal Voucher:** **R$18.00 per day** **Transportation Voucher** **Grocery Basket credited to your account** **Career Path and Promotion Plan – Guaranteed growth!** **Discount on Brayan products** **Conexa Saúde** – 2 free monthly consultations with a psychologist and nutritionist. **WellHub (formerly Gympass)** – Access to thousands of gyms with discounts up to 60%! **Work Schedule** 6-day workweek with 1 day off 4:30 PM to 12:00 AM Benefits * Salary advance * Dental care assistance * Grocery basket * Career development plan * Meal voucher * In-store meals * 15% discount on Brayan products * Transportation voucher Workplace Rua São Luís, Dom Lustosa, 48, Fortaleza \- Ceará, 60526\-125, Brazil