BUSINESS AND PROCESS ANALYST

Description

Job Summary: A professional to monitor prospecting activities, manage CRM, analyze data, and optimize commercial processes in Camaçari, coordinating with various internal departments. Key Highlights: 1. Tracking of prospecting activities and commercial opportunities 2. CRM data management and updates 3. Performance analysis and process improvement The company is seeking a Business and Process Analyst in Camaçari. **Responsibilities:** Monitor prospecting activities and commercial opportunities. Track visits recorded in the Visits App, ensuring integration with Dynamics CRM. Conduct weekly meetings with technical departments and commercial agents to identify new business opportunities and update negotiation statuses. Enter and update data in the CRM (customers, contacts, opportunities, proposals, and negotiation statuses). Review contractual documents and liaise with NDSI in case of inconsistencies. Validate CRM–BI integration and monitor strategic indicators. Produce periodic reports and performance analyses. Ensure proper use of institutional templates and timely updates of the product portfolio. Coordinate with internal departments (Finance, Legal, NDSI, among others). Identify improvements to procedures and checklists, ensuring standardization and consistency of information. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: To be determined.