OPERATIONAL ADMINISTRATIVE ASSISTANT

Description

Job Summary: Professional required for national-level customer service, monitoring of pickups and deliveries, and participation in operational meetings. Key Highlights: 1. National-level customer service and support 2. Monitoring of pickups and deliveries using dynamic spreadsheets 3. Participation in client meetings for operational alignment Logistics and transportation company seeking an Operational Administrative Assistant in Simões Filho. **Responsibilities:** Provide national-level customer service via telephone, e-mail, chat, and WhatsApp, offering support, clarifying inquiries, and providing information regarding pickups, deliveries, and incidents. Monitor pickups and deliveries using spreadsheets with pivot tables, tracking deadlines, status, discrepancies, and performance indicators. Participate in client meetings for operational alignment, performance follow-up, incident resolution, and relationship strengthening. Position based in Simões Filho / BA. Previous experience as an Operational Assistant, Administrative Assistant, Operational Coordinator, or Operational Analyst may indicate suitability for some activities of this role. High school diploma required. Relevant experience necessary. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance **Additional Information:** * Employment Type: Permanent — On-site. * Schedule: Full-time * Working Hours: Monday to Friday.