Description
Job Summary:
Manage business opportunities, student support, and resolution of academic issues while performing administrative tasks at an educational institution.
Key Highlights:
1. Map business opportunities and visibility
2. Provide assistance and support to candidates and students
3. Handle academic and financial issues
Main Responsibilities:
* Map business opportunities and actions that enhance visibility;
* Provide assistance to candidates and students;
* Monitor the student enrollment process;
* Clarify doubts regarding academic procedures;
* Monitor manuals, announcements, and other regulations affecting student and Unit (learning center) routines;
* Resolve academic, financial, and other service-related issues impacting the student journey;
* Perform administrative tasks such as: requests/documents, reports, system queries and entries in the IES systems; updating spreadsheets and controls; organizing physical space and documents/files.
Requirements:
* Currently pursuing a bachelor's degree;
* Proficiency in Microsoft Office Suite;
* Prior experience in franchises or educational institutions, planning, and customer service is desirable;
* Availability to work in Cajazeiras (Monday to Thursday, 9:00 AM to 7:00 PM; Friday, 9:00 AM to 6:00 PM).
Employment Type: Full-time
Compensation: Starting from R$1.966,47 per month
Benefits:
* Medical insurance
* Dental insurance
* Education allowance
* Commercial partnerships and discounts
* Meal voucher
* Transportation voucher
Selection Question(s):
* Do you have experience in franchises or educational institutions?
* Are you currently pursuing or have you completed higher education?
Work Location: On-site