Description
**Medradius** is a medical diagnostic company with its own hospital, recognized for clinical excellence, innovation, and commitment to quality. Our culture values teamwork, continuous learning, and humanized patient care. We seek organized professionals who pay attention to detail and wish to grow within a collaborative and constantly evolving environment.
**Responsibilities and duties**
* Coordinate unit operations, ensuring quality, efficiency, and excellence in patient care;
* Monitor performance indicators and processes (clinical and administrative), proposing continuous improvements (PDCA);
* Coordinate appointment and examination scheduling, ensuring compliance with protocols;
* Supervise and develop the team, promoting alignment, engagement, and high performance;
* Guide and support the team regarding personnel routines (schedules, timekeeping, vacations, etc.);
* Ensure compliance with institutional policies, legal requirements, and regulatory agencies;
* Support unit financial monitoring (costs, billing, revenues, and expenses) and prepare management reports;
* Guarantee organization, infrastructure, cleanliness, safety, and process standardization (SOPs);
* Monitor customer satisfaction and implement actions to improve the patient experience.
**Requirements and qualifications**
* Completed undergraduate degree (healthcare, administration, or related fields);
* Experience managing teams and operating healthcare units;
* Experience in hospital or clinic environments;
* Knowledge of performance indicators and results-based management;
* Skills in people management and problem solving;
* Intermediate/advanced proficiency in Microsoft Office.
**Preferred qualifications:**
* Knowledge of quality processes and accreditation;
* Experience working with regulatory agencies (Health Surveillance, Ministry of Health).
**Additional information**
**Medradius and you, together for life!**
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At **Medradius**, caring is more than a profession—it’s our purpose.
Since 1997, we have operated with excellence in healthcare, and in 2015, we expanded our infrastructure with the inauguration of our hospital, reinforcing our commitment to humanized, safe, and high-quality care.
We are driven by innovation, teamwork, and continuous improvement—always placing life at the center of everything we do.
**Our commitment**
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Humanized patient care
Clinical safety and quality
Ethics and responsibility
Continuous development
Valuing people
**Join our team**
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Here, you will find a collaborative environment, opportunities for growth, and a culture that values constant learning.
If you seek purpose, professional growth, and wish to contribute to transforming the healthcare experience, come build this story with us.
**Medradius and you, together for life!**