Description: * A degree in Commercial Management, Administration, or related fields is a plus * Computer skills * Experience in management and working with goals * Strong communication skills and team performance Competencies * Communication: Communication, Writing and Grammar, Negotiation, Verbal Fluency, Clear Diction. * Social: Interpersonal Relationships; Teamwork; Conflict Management. * Behavioral: Empathy; Ethics; Commitment; Assertiveness; Discretion; Dynamism; Responsibility. * Organizational: Time Management; Planning and Organization; Leadership; Strategic Execution; Ability to Work Under Pressure. * Follow work instructions outlined in the company’s Standard Operating Procedures manual; * Keep your workplace always clean and organized. * Participate in the development of the annual sales plan, proposing goals, strategies, tactics, and specific actions to achieve established objectives regarding clinic revenue and profitability. * Analyze revenue volume and propose alternatives to meet the monthly sales program; * Organize and supervise the distribution of sales targets across the commercial area, providing managerial support to the team to achieve established objectives; * Conduct visits to educational institutions to promote and implement the “Smile Lesson” project; * Supervise daily clinic activities, providing assistance to the entire team, training staff, monitoring performance, and directing tasks to ensure all activities are completed according to the clinic’s predefined processes. * Promote continuous improvement and excellence in customer service delivered by dental professionals, through meetings with all involved parties, aligned with the clinic’s required service standards. * Address customer complaints regarding treatment, proposing solutions; * Identify advertising opportunities to keep the company’s name consistently visible. * Prepare daily, weekly, monthly, or as-needed payment forecasts; * Control and verify service contracts and invoices to ensure timely payments; * Perform daily bank and credit card account reconciliations; * Classify supplier invoices for accounting, cash flow, and cost purposes; * Carry out accounts payable and accounts receivable activities; * Analyze payroll processing calculations; * Submit administrative and financial transaction documents to the accounting department; * Perform external tasks such as payments, bank deposits, and others; * Screen resumes, conduct interviews, administer selection exercises, and contact candidates; * Invite candidates for selection tests and interviews, administer and evaluate tests, and provide observations and recommendations regarding candidate suitability for the position; * Receive and facilitate integration of new employees; conduct training programs to ensure rapid adaptation and alignment with respective teams; * Conduct exit interviews to identify causes of turnover, absenteeism, and other factors potentially influencing employee behavior; * Develop and conduct attitude and perception surveys to identify internal needs and sources of dissatisfaction, and propose possible interventions; * Manage all Human Resources department routines related to hiring, maintenance, and termination; * Manage and schedule dental professionals’ calendars and appointments to ensure all clinic patients receive timely care. * Inventory Management; * Attend technical and/or behavioral training sessions promoted by the company 2512220202491879560