Apprentice | Contagem

Description

Job Summary: Join our team, where you’ll have the chance to grow in a dynamic environment that recognizes and encourages talent, with a strong focus on results. Key Highlights: 1. Opportunity for growth and career development 2. Dynamic environment with recognition and encouragement of talent 3. Focus on results and proactivity **We’re looking for passionate and talented people to join our team!** Do you enjoy being challenged and believe daily challenges are what motivate you to grow? If yes, join Mercantil! Here, you’ll find abundant opportunities to develop and take ownership of your career — all within one of the **Best Companies to Work for in Minas Gerais**. By joining us, you’ll have the chance to grow in a dynamic environment where your talent will be recognized and encouraged. And the fit becomes even better if you have sparkle in your eyes, strong communication skills, proactivity, and — of course — a focus on results! **Grow with us!** **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will be:** * Customer service; * Customer screening; * Support in branch activities. **Requirements and Qualifications** **We seek:** * Students who have completed high school; * Availability to fulfill a minimum contract duration of 1 year and 4 months; * Availability to work 6 hours daily in the morning shift (08:00–14:00\). **You’ll stand out if you have:** * Proficiency in Microsoft Office; * A proactive profile and eagerness to learn. **Work Location:** **Contagem/MG (On-site).** **Additional Information** **What we offer:** * Transportation allowance; * Career and development opportunities. All positions are also open to people with disabilities (PCDs). We are the leading ecosystem for the 50+ population. With over 80 years of history, our journey is marked by continuous innovation and expansion of services — always focused on technology to deliver an outstanding banking experience. After all, our customers are our reason for being. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50+ demographic, our bank’s purpose is to deliver a unique experience for this population. This momentum has earned recognition: Mercantil ranks among the Best Companies to Work for in Minas Gerais and is the fifth-largest payer of social security benefits nationwide. Excellence is also reflected in our consistently high NPS (Net Promoter Score), an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, great ideas always find space here. We believe in the power of diversity and inclusion to transform realities. Therefore, our opportunities extend to people with disabilities, Black and Indigenous individuals, LGBTQIAPN\+, people over 50, women enrolled in assistance programs addressing domestic violence, and other marginalized groups. We remain committed to building a fair, representative environment with real opportunities for everyone. Join us! If this resonates with you, come be part of it: **\#VEMSERMERCANTIL**